Business Intelligence Partner, Townsville

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Diocese of Townsville Catholic EducationTownsville
Date posted:
Contract type: Full Time
Salary: Undisclosed
Contract term: Permanent

Position: Business Intelligence Partner 
Salary Range: Professional Officer - Level 2 $85,386- $96,103 (depending on experience)
Incentives: Mobile Phone Allowance, 5 weeks annual leave
Tenure: Full-time, Permanent
Commencing Date: As soon as practicable
Location: Eastbrooke Centre, Townsville
Closing Date: 6th December 2019

About Us
Townsville Catholic Education supports a diverse region extending from Townsville to the Whitsunday and Burdekin regions in the south, and north to Ingham and Halifax, south-west to Winton, and west to the border with the Northern Territory, encompassing Mount Isa and several small, isolated western towns and east to Palm Island.

About the Role

Due to the expansion of our Information Technology and Servies Team, we are inviting applications for our newly created position of Business Intelligence Partner. 

The Business Intelligence Partner (BIP) is an Information Technology professional who manages a number of services within the Information Technology and Services Team (ITS). The BIP is responsible for the design, implementation and maintenance of Business Intelligence (BI) solutions to achieve TCE’s strategic outcomes.

Working with key stakeholders, the BIP has a delivery focus that works to provide creative solutions for improved services and outcomes within ITS.

The BIP will work as part of the Knowledge & Applications team to design, build and support Knowledge & Application services across TCE. Additionally, the incumbent will recommend changes to improve and create efficiencies in the Knowledge & Application services catalogue.  The BIP reports directly to the Team Leader Knowledge & Applications, and may lead small ad hoc teams.

Key Accountabilities: 

  • Establish and maintain a collaborative working arrangement with other teams within ITS, TCE and external service providers, to ensure quality service outcomes for students, teachers, employees and schools
  • Effectively acquire, maintain and improve knowledge of relevant Information Technology standards, best practice and processes to ensure quality service outcomes for students, teachers, employees and schools
  • Participate in determining goals and ITS planning and coordinate implementation
  • Undertake appropriate IT works to meet agreed service levels
  • Assist in the specification and application of standards within ITS
  • Research suppliers and maintain an understanding of the ICT environment
  • Assist in vendor management and procurement
  • Develop and prepare business and analytical reports and respond to internal correspondence
  • Lead or assist in various project activities and programs as required
  • Produce and review outline system designs and specifications and overall architectures, topologies, configuration databases and design documentation of technologies within TCE
  • Adopt and adapt appropriate system design methods, tools and techniques, selecting appropriately from predictive (plan-driven) or adaptive (iterative/agile) approaches
  • Design large or complex systems, undertaking impact analysis on major design options and trade-offs
  • Other duties as directed.

About you:

  • At least five years’ experience in Business Intelligence roles
  • Strong demonstrated experience designing and implementing Business Intelligence solutions.
  • Knowledge of Microsoft Business Intelligence Stack (TSQL, SSAS, SSRS and Power BI)
  • Knowledge of data modelling and analysis, data warehouse implementation
  • Demonstrated knowledge of vendor contract management
  • Proven knowledge of ETL development.


  • An ability to communicate effectively and confidentiality with a range of stakeholders across TCE
  • Ability to develop and sustain productive working relationships
  • Ability to manage time and prioritise tasks effectively in a busy environment.

Mandatory Criteria:

  • Current Working with Children Suitability Card or eligibility to obtain same
  • Current Driver’s Licence
  • Ability to travel from time to time within the Catholic Diocese of Townsville
  • Ability to perform the physical requirements of the role in a safe manner.

Desirable Criteria: 

  • ITIL4 certification
  • Tertiary qualification in a related field
  • Experience in the education or Catholic sectors.

What we offer

  • Competitive Salary starting: $85,386- $96,103 
  • 5 weeks annual leave
  • Salary packaging options via REMSERV
  • Modern facilities and equipment
  • Superannuation up to 12.75% employer contribution (if an employee co-contribution is made)
  • Access to long service leave after 7 years of continuous service
  • 14 Weeks’ Paid Parental Leave
  • Deferred Salary Scheme
  • Corporate Health Insurance 
  • Induction and Professional Development Opportunities
  • Wellbeing programs

Why work with Townsville Education Office

How to apply

  • Attach a written cover letter addressing skills attributes and experience to support the key accountabilities of the role identified in the position description
  • Attach your current resume including contact details (phone and email) of two professional referees 

Please see the Position Description for more information. 

Applications during the shortlisting phase will be kept confidential. 

Applications close 5pm Friday 6th December 2019.


More about Diocese of Townsville Catholic Education
Address: Townsville Catholic Education Office, 2 Gardenia Avenue, Kirwan, Queensland, QLD 4814, Australia. View in Google Maps
Telephone: +61 7 4773 0900