Enrolment Advisor, Camden

Closing date:Expiring soon

Tes GlobalCamden

Date posted:
Contract type: Full Time
Salary: Undisclosed
Contract term: Fixed Term

As a Tes Institute Enrolment Advisor, you will be responsible for generating new business opportunities, by conducting high-level informative conversations with warm leads and potential applicants for our teacher training courses.

You must be a quick learner who is a motivated, goal-driven individual with strong people skills. We are looking for a versatile individual who is comfortable with proactively engaging with people from different backgrounds and for whom English may not be their first language. This role therefore requires a very high level of written and verbal communication skills along with an excellent customer service ethos


Roles & Responsibilities:


• Conduct high volumes of daily outbound calls to warm marketing leads

• Supporting the school partnerships and marketing team to hit montjly and brackets enrolement (revenue) targets

• Build relationships with prospective trainees by discovering their needs and concerns

• Advise potential trainee on the different routes into teaching and the routes that are likely to suit them

• Manage leads from initial enquiry through to application submitted 

• Occasional cold calling activities to prospect for new leads and opportunties

• Day-to-day responsibility for inbound leads and enquiries, answering calls and emails, dealing with questions and information request

• Ensure the Salesforce CRM system is kept up to date and data related to this on other platforms are updated as required for reporting across the team

• Set up meetings for the School Partnerships Team and conduct desk based research on opportunities that the team are working on 

• Build and develop strong working relationships and processes with programme staff to ensure high quality communication between both teams and efficiency when converting inbound leads to programme participants

• Provide feedback to marketing teams on what leads and customers are saying about Tes Institute products and insights gained from conversations that are taking place

• Ensure that leads remain engaged and move throughout the sale funnel through lead engagement emails with relevant industry and programme content

• Work closely with partnership management team to ensure leads are properly qualified referred where necessary to wider sales teams across Tes

• Undertaking adminstrative tasks to support the wider team and were required attend events on behalf of the company


Qualifications/Skills:

To be successful in this position you will need to have/be:

• Ambitious, results-orientated and focused 

• Excellent communication skills in English (reading, writing and speaking)

• Excellent customer service skills with a service orientated approach

• Advisory/consultative approach to selling

• Ability to work independently and as part of a team

• A positive attitude and willingness to get involved in new projects

• Comfortable in high-pressure environments

• Sensitivity to cultural and linguistic differences

• Strong IT skills - Excel, Word and Powerpoint

• Excellent organisational skills

• Proven ability to meet deadlines and targets

Desirable:

• Hold a degree or have equivalent experience 

• At least 6 months experience in a similar consultative sales or recruitment role

• Experience in the education industry or a good understanding of the education market

• Understanding and experience using salesforce or similar CRM system and experience with customer service software systems

• Knowledge of the UK and British International School system 


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Job location

More about Tes Global
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Address: 26 Red Lion Square, London, WC1R 4HQ, United Kingdom.
Telephone: +44 203 194 3000
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Tes Global is a digital education company that has been supporting educators for over 100 years. 

Our mission is what we stand for. ''We believe in the power of great teaching. We support and connect teachers and schools worldwide, helping them ...