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Receptionist (Maternity Cover)

Receptionist (Maternity Cover)

Southend Adult Community College

Southend-on-Sea

  • Quick apply
  • Expired
Salary:
Level 3, scp 10-14: £15,238 - £16,481 per annum
Job type:
Full Time, Maternity Cover
Start date:
Upon satisfactory checks
Apply by:
1 December 2016

Job overview

37 hours per week, including 3 evenings a week and non-term time

Monday to Wednesday - 12.30pm to 8.30pm
Thursday - 9am to 5pm
Friday - 9am to 4.30pm

This is a fixed term contract until 31st March 2017 to cover maternity leave.

These hours may be subject to change to meet the operational needs to of the Department and College. Sufficient notice will be provided should this be required.

We are looking for a friendly, outgoing individual with excellent customer service skills to staff the busy reception desk at the main centre of the College.

Your role will be to ensure the smooth daily running of the busy reception area within the main building of the College. This will involve taking and processing enrolments and payments both face-to-face and over the telephone, dealing with all enquiries ensuring a high standard of customer service is provided at all times, maintaining the reception desk and ensuring it is well presented at all times. Taking a lead on the administration of advanced learning loans

You will, ideally, have GCSE English, Maths and ICT at grades A-C or equivalent level 2 qualifications, excellent communications and organisational skills, a desire to work in a customer focused role and an excellent attitude to dealing with a wide range of individuals.

Applicants must have previous experience of working in an administrative or customer service role but reception experience is desirable.

Southend Adult Community college welcomes applications regardless of gender, disability, age, ethnicity, sexual orientation or faith.

The college is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and that students and staff can study and work in an environment free from harassment and bullying.

Southend Adult Community College aims to achieve curriculum excellence by promoting consistently high standards of teaching, learning and assessment across all provision. We expect all staff to take Personal Responsibility In Delivering Excellence (PRIDE).

For further information and an electronic application pack please visit our website www.southend-adult.ac.uk or email vacancies@southend-adult.ac.uk.

Closing Date: 1st December 2016

Attached documents

About Southend Adult Community College

Southend Adult Community College (SACC) are Southend Borough Council’s provider of adult education and provides education and training to more than 5,000 learners.

What we offer

We provide part-time leisure courses, English, maths, employability courses, vocational qualifications and industry specific training for adults and for young people (16+) apprenticeships and full-time vocational programmes.

In addition, we provide community outreach provision and family learning in local community venues and employee training and assessment on employer premises.

Our Centres

We have three activity centres, our main Southchurch Centre, an adult centre at Belfairs Academy in Leigh and a specialist centre for young adults with complex and profound learning difficulties and disabilities in Westcliff.

What Ofsted have to say about SACC

At our last Ofsted inspection SACC was judged for the second time as a good college with outstanding features. Key findings are:

  • success rates have improved over the last few years and many are well above national rates
  • learners develop good practical, vocational and employability skills. They make good progress in developing these skills
  • learners on study programmes do well. The college has made a significant contribution to reducing the number of young people in the borough who are not in education, employment or training (NEET)
  • staff are particularly effective at finding good work placements for learners on employability programmes. These placements relate directly to learners’ aims and provide good workplace experience
  • teachers use their professional skills and knowledge well to help learners relate their studies to the world of work and gain employment or promotion
  • staff, at all levels, create good partnerships with a range of agencies. They use these partnerships well to help learners develop a range of useful skills
  • leaders work well to create, and monitor the effectiveness of a curriculum that meets the needs of learners and the local community.

Southend Adult Community college welcomes applications regardless of gender, disability, age, ethnicity, sexual orientation or faith.   The college is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and that students and staff can study and work in an environment free from harassment and bullying.    

Southend Adult Community College aims to achieve curriculum excellence by promoting consistently high standards of teaching, learning and assessment across all provision. We expect all academic staff to take Personal Responsibility In Delivering Excellence (PRIDE).  

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Applications closed