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Job details

Job details
Employer Southend Adult Community College
Location Southend-on-Sea
Salary Level 3, scp 10-14: £15,238 - £16,481 per annum
Contract type Full Time
Contract term Maternity Cover
Job dates
Closing date Applications are closed
Job starts Upon satisfactory checks

37 hours per week, including 3 evenings a week and non-term time

Monday to Wednesday - 12.30pm to 8.30pm
Thursday - 9am to 5pm
Friday - 9am to 4.30pm

This is a fixed term contract until 31st March 2017 to cover maternity leave.

These hours may be subject to change to meet the operational needs to of the Department and College. Sufficient notice will be provided should this be required.

We are looking for a friendly, outgoing individual with excellent customer service skills to staff the busy reception desk at the main centre of the College.

Your role will be to ensure the smooth daily running of the busy reception area within the main building of the College. This will involve taking and processing enrolments and payments both face-to-face and over the telephone, dealing with all enquiries ensuring a high standard of customer service is provided at all times, maintaining the reception desk and ensuring it is well presented at all times. Taking a lead on the administration of advanced learning loans

You will, ideally, have GCSE English, Maths and ICT at grades A-C or equivalent level 2 qualifications, excellent communications and organisational skills, a desire to work in a customer focused role and an excellent attitude to dealing with a wide range of individuals.

Applicants must have previous experience of working in an administrative or customer service role but reception experience is desirable.

Southend Adult Community college welcomes applications regardless of gender, disability, age, ethnicity, sexual orientation or faith.

The college is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and that students and staff can study and work in an environment free from harassment and bullying.

Southend Adult Community College aims to achieve curriculum excellence by promoting consistently high standards of teaching, learning and assessment across all provision. We expect all staff to take Personal Responsibility In Delivering Excellence (PRIDE).

For further information and an electronic application pack please visit our website or email

Closing Date: 1st December 2016