Receptionist

Salary: Grade 3 (£24,790 to £25,183 FTE)

Actual salary: £21,322 to £21,660 (with under five years’ service)

Contract term: 37 hours, 39 weeks, maternity cover

Start date: December 2025

Closing date: Midnight Tuesday 24 June 2025

Mercia Learning Trust

Mercia Learning Trust is a successful partnership of four primary and three secondary schools located in the south-west of Sheffield. Established in 2012, with one secondary school, our trust has grown to serving over 5000 pupils, with 650 staff.

Why do we exist?

• To empower everyone in our communities, especially the most disadvantaged, to succeed.

How do we behave?

• We are kind - showing care and supporting each other.
• We have integrity - doing the right thing and always putting children first.
• We work with diligence - overcoming obstacles and having no excuses.

What do we do?

• We run schools that focus on academic excellence, cultural capital and the development of character.

How will we succeed?

• A culture of excellence – high standards shaped by clarity, not control.
• Academic focus – empowering all children through an exceptional curriculum.
• Purposeful collaboration – relationships built on trust, reducing sub-optimisation and driving collective success.

Our staff are a crucial part of our trust, just like our pupils. We are devoted to recruiting, training, retaining and taking good care of our highly skilled and dedicated team. 

Newfield School

Newfield School is a mainstream secondary school for children aged 11-16. It is situated in Sheffield, South Yorkshire, with approximately 1050 pupils on roll. Drawing from a wide catchment, the school offers a truly comprehensive experience.

Newfield School strives to provide all pupils, no matter their background or starting point, an academic curriculum that allows them to excel and thrive when they leave. We are committed to the most vulnerable pupils, and we are recruiting those who believe that high standards and expectations are necessary to lead pupils towards success.

We passionately believe in the need for a warm/strict approach as the bedrock of any success for pupils. Clarity and consistency are paramount for both pupils and staff as we work together to achieve our shared aspirations. Our pedagogical approach is clearly defined, emphasising direct instruction, the use of visualisers and high-level questioning to enhance learning. While we have established a strong level of consistency that supports pupil progress, we continually strive for excellence. We are seeking dedicated professionals who can help us build on this foundation and drive our ambitions forward.

The role

Newfield School is seeking a first-class receptionist for our school.

As part of the pupil services team our receptionist is responsible for providing exemplary customer service to pupils, parents/carers, visitors and wider stakeholders.

Our receptionists are the first member of staff to meet visitors to Newfield School, ensuring they are made to feel welcome. It is a busy environment where enquiries are dealt with from staff, pupils and visitors in person, on the telephone and email.

Other duties include but are not limited to:

• processing external post
• assisting with daily pupil registration
• updating pupil records
• ensuring all visitors are correctly signed in using our electronic system.

The candidate

We are looking for a well presented, professional, positive minded and hardworking individual. The ideal candidate will be flexible and able to work as part of a busy front of house team.

The role of Receptionist involves working using a number of computer packages. It would be advantageous if the candidate has experience using Excel, Word, Bromcom and Outlook.

A first-class telephone manner and customer service skills are essential. 

We are a friendly team who work hard to ensure our pupils are at the centre of what we do. The ability to quickly establish good working relationships with pupils, staff, parents, visitors would be desirable.