Timetable Consultant
Tes Global
Sheffield
- £30,000 - £35,000 per year
- Expired
- Job type:
- Full Time, Permanent
- Start date:
- Asap
- Apply by:
- 12 January 2024
Job overview
We are looking to appoint Timetable consultants to join our growing team. Our timetabling software provides powerful solutions designed to tackle even the most complex timetable and can help prioritise teacher choices and welfare.
The role involves demonstrating, training and constructing timetables for schools with ongoing exceptional customer support. Increasing flexible working practices, reducing teacher workload and stress and improving educational outcomes for pupils through proper utilisation of our timetabling software.
The role involves hybrid working, with offices available in London, Sheffield and Fishguard.
What we are looking for:
Personal Qualities
Someone who enjoys helping people and can empathise with clients responsible for timetables because they have done it themselves.
Strong soft skills including communication, teamwork, adaptability, problem-solving, critical thinking and conflict resolution.
Essential Criteria
Undergraduate degree or significant experience in a similar role.
Desirable
Teaching qualification
Experience
Minimum two years' whole school timetabling experience or Schools Data management experience.
Key Responsibilities
- Deliver training to customers on the software
- Onboard customers including data migration
- Email and phone technical support for customers
- Support schools with synching data to schools MIS systems
- For construction schools, generate an acceptable timetable solution liaising directly within the school, communicating via email and phone
- Ensure that you are up to date with all software developments
- Liaise with training materials, sales and documentation team and provide feedback on documentation ensuring this is kept up to date.
- Onsite support as required at customer site.
- Completion of customer feedback
- Maintain client records in all systems so the most up to date information is recorded.
- Work collaboratively with other team members to ensure the best outcome for customers
- Software testing
- Liaising with development team for any client suggested features.
- Submit bug reports to development team as and when required
- Reporting when requested
- Other tasks as reasonably requested by your manager
Key Skills
- Excellent numerical and analytical skills.
- Accuracy and attention to detail
- Good communication skills, for effective interaction with colleagues, customers and other stakeholders.
- Knowledge of spreadsheet and database software
- Working knowledge of a school MIS system
- High level of ICT skills including a strong working knowledge of Microsoft Office applications.
- A team player with energy, commitment, enthusiasm and resilience
- The flexibility to adapt to changing workload demands and new challenges
- Strong prioritisation and time management skills.
Attached documents
- Brochure472.4KB
- Tes Global Recruitment Privacy Policy To work with us here at Tes, we need to collect information about you to ensure you are qualified and suitable to work with us. The data we collect is limited to only that which we need to fulfil this purpose and we are committed to protecting your privacy while it is stored by us. 351.83KB
About Tes Global
- Tes Global
- 3 St Paul’s Place, Norfolk Street, Sheffield
- South Yorkshire
- S1 2JE
- United Kingdom
Tes Global is a digital education company that has been supporting educators for over 100 years.
Our mission is what we stand for. ''We believe in the power of great teaching. We support and connect teachers and schools worldwide, helping them to improve children's lives through education''
Our company
We’re aiming to develop the products and services that will make the biggest difference in global education. We’re providing teachers and schools with training, resources and jobs services alongside the world’s largest online teacher community.
We are working to making a difference in the lives of educators, children and students by building a strong and sustainable digital education company, with commercial and social purpose that will improve standards in education worldwide.
Our culture
We put educators at the heart of everything we do and we‘re passionate about the difference we’re making in global education. We succeed by working together to develop and deliver by collaborating across teams and global locations.
We’re excited about our future; we’re embracing new ideas, innovative ways of working and open technologies so that we can help every educator in the world to raise global teaching standards.
Our people
We treat others’ as we would like to be treated ourselves – with dignity and respect. We’re sociable people with a sense of fun and if you believe in improving education worldwide we’ll warmly welcome you here.
We are diverse, we come from different backgrounds and different countries; we are teachers, journalists, designers, technologists, sales people, events managers, software engineers and more. We are socially engaged and united by our passion to support educators, schools, universities and students to ensure that everyone has the best education wherever they are.
Our rewards and benefits
We’re committed to providing an inclusive and engaging workplace where we value everyone’s contribution. We have high expectations and our people work hard so when it comes to our benefits, we have everything you’d expect, from health insurance, generous annual holiday entitlement and retirement benefits. But we also offer more than the basics. Our benefits are part of who we are and are there to support your work / life balance, your health, your development and your financial security.
Our commitment to diversity
We value the differences that a diverse workforce brings to our organisation and we believe that we are stronger when we are inclusive. You’ll be treated fairly whatever your age, gender, disability status, sexual orientation, religion, ethnicity or family circumstances.
Everyone is responsible for the promotion and advancement of our diversity policy and we are an Equal Opportunities employer. As such, we are committed to ensuring a culture of equal opportunities with respect and dignity at work for all employees.
Our locations
We are a truly global company with a presence in the UK, US, Australia and beyond, and everyone, in every location is an integral part of the Tes team.
Join our team to help make a difference in global education. Check out our latest job opportunities below and apply or send your CV and covering letter to careers@tesglobal.com
Please note that you are wholly responsible for fact checking in respect of the information provided by schools. Please also check for the latest visa and work permit requirements that may apply. Tes is not responsible for the content of advertisements or the policies adopted by advertising schools. Tes asks that all schools follow Tes' Fair Recruitment Policy.