Sue Freestone

Talking the talk: the subtle art of negotiation

Don’t dismiss emotional intelligence when it comes to leadership, writes this headteacher – you ignore it at your peril

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If you were to construct a word cloud of the most popular terms in the media post-Brexit, “negotiation” would no doubt stand out prominently in bold letters. With “everything” negotiable, and with so much at stake for so many different parties, it is hard to imagine a moment in the future when discussion of postreferendum negotiations will not form part of our daily news agenda.

Like politicians, most of us negotiate in some form or other every day, whether it’s about who walks the dog, who puts the rubbish out or when to visit the in-laws. As all heads know, an ability to negotiate comes with ...

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