The reply, from Steve Palmer (whose name appears on the down-loaded form), states: "I can assure you that we are looking into the matter and will ensure that these dificulties do not arise again next year."
This implies there were failings rather than intentionally small boxes. The boxes problem was nothing compared to the problems encountered when a new page was inadvertently produced after pressing tab.
I hope that I do not have to find out whether they have resolved the problems next year.
7 Astley Road