The University of Central Lancashire has organised practical training days for professionals involved in formal and informal complaints, and in devising policies and procedures in universities and colleges or any workplace. Venues: Preston and Belfast. Fee: Pounds 105 + VAT. Two-day courses on bullying and stress at work will be held in Birmingham, June 21-22, and London, October 12-13. Fee: Pounds 175. Details: Jane Johnson, 01772 892253.

JUNE 24-25 AND AUGUST 14-17 BUILDING PERSONAL EFFECTIVENESS NATIONAL INSIGHT INTO MANAGEMENT

Residential courses organised by Careers Research and Advisory Centre at Sundridge Park, Bromley, Kent. The first is designed to help post-16 students gain experience of team working, problem analysis and decision-making. The second is for young managers and students interested in business. Fee: Pounds 80 + VAT per course. Details: Kerry Linsey, 01223 460277.

JUNE-AUGUST DRAWING AND PAINTING

Short courses at the Victoria and Albert Museum, South Kensington, London SW7 include: “Colour symbolism”; “The freedom of watercolours”; “Life drawing: the Chinese way”; “Rediscovering landscape: watercolour and mixed media”; and “Colour, tone and the human form”. Fees: Pounds 75-Pounds 100. Details: 0171-938 8638. Bookings: 0171-938 8407.