The girl concerned is unfortunate that she doesn't attend one of the eight schools in Leicestershire that have a peer-mediation service. Trained young people in these schools offer mediation to other pupils in dispute. The process allows both parties to air their rievances, to talk them through and agree a positive way of resolving the conflict.
As one of our link teachers, quoted in an article for the Leicester Mercury, said: "The atmosphere at the school has definitely improved because a lot of people now use the mediation service. There are fewer fights and less serious bullying."
Conflict resolution in schools
Leicestershire mediation service