On the naughty step - Conduct that deserves a ticking off

29th June 2012, 1:00am

Share

On the naughty step - Conduct that deserves a ticking off

https://www.tes.com/magazine/archive/naughty-step-conduct-deserves-ticking-154

This week: sloppy tweeters

One of the joys of Twitter is the ability to have a direct public grumble at any organisation causing you misery. Rants that might have gone unheard will instead pop up in the timeline of, say, @BTbroadband, @BritishGas or @NetworkRail.

The companies may not respond, but you will have the satisfaction of knowing that someone at the organisation has seen your moan and - if you are lucky - may even have made a note of it. You may also succeed in encouraging others to join you in airing their wrath.

But if you are going do it, get their Twitter address right.

A major computer glitch at NatWest caused hundreds of the bank’s furious customers to tweet angry messages, such as “I WANT MY MONEY @NATWEST”.

Unfortunately, @NatWest was the Twitter handle of a 22-year-old English and media teacher from Newcastle-upon-Tyne called Natalie Westerman, who has been nicknamed NatWest since childhood.

Miss Westerman politely directed her abusers to @NatWest_help. “I am a teacher and when I recently told the children about what had happened they found it very funny,” she tweeted.

We hope she gets a massive pay-off from NatWest to buy her account name. In the meantime, we will try to be similarly polite with those who think @TES is the Twitter account for computer game The Elder Scrolls.

Want to keep reading for free?

Register with Tes and you can read two free articles every month plus you'll have access to our range of award-winning newsletters.

Keep reading for just £1 per month

You've reached your limit of free articles this month. Subscribe for £1 per month for three months and get:

  • Unlimited access to all Tes magazine content
  • Exclusive subscriber-only stories
  • Award-winning email newsletters
Recent
Most read
Most shared