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Pamela Waring

Pamela Waring is the caretaker at Holy Family Catholic primary school in Preston, Lancashire .

Pam retires today, aged 64, after 29 years' service and not a single day off sick. "Pam is a wonderful, wonderful lady who goes far beyond the call of duty," says Ray Sudlow, who's known her for the 12 years he's been headteacher. "I regard her as one of my angels. She's been a good friend to me and has devoted her working life to the children and staff here."

The school, which serves two deprived estates in Preston, has won three achievement awards in the past three years and in January was commended by Ofsted for its caring atmosphere and attention to individuals.

Pam has served as a school governor "several times" over the years, listens to children read and always attends school events. She's described by Mr Sudlow as "a local lass, jolly, friendly and very motherly", who takes great pride in her polished floors.

"She's also got a bit of a thing about staples in walls - she can't stand them," says Mr Sudlow. At the end of every year Pam gives scores to teachers for the classrooms that are the easiest to clean with the fewest staples stuck in the walls. She awards rosettes to the winning teachers.

Reception teacher Sharon Davies, who nominated Pam for our flowers, champagne and chocolates, has won several rosettes ("she's top drawer in Pam's book").

Yesterday the mayor of Preston was due to attend a goodbye assembly, with every class paying tribute to Pam. A church service and a party with past and present staff were due to follow. Everyone wishes her a long and happy retirement.

Is there an unsung hero in your school? Tell Sarah Bayliss, TESFriday editor, about him or her at the address below. Flowers kindly supplied by Marks amp; Spencer

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