* A common complaint of parents who come into schools is, "I didn't know that". This is because their children never bring home letters about school events. One way to make sure this doesn't happen is to pick a specific day of the week to always send them home,i.e. Wednesday - and don't forget to let the parents know. This way they will automatically look in their children's bags on that particular day.
Ofsted Inspector from Edingale, Tamworth.
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