"We took another pupil in who had smashed up a classroom at his previous school. He'd had to be locked in while the teacher took other pupils out.
We made him see that that's not the way to act at Comber Grove. We made him feel a fool for behaving like that. One day when he was acting out, I took him out of class and sat on a chair in the hall while he ran around, jumping up and down. I watched and said nothing and eventually he got embarrassed and stopped. At that point I told him to pack it in.
"It's about expectations. We make it clear as a whole school that we don't expect that kind of behaviour. The danger is that you put so much time into the Billys that you neglect the child playing the violin."