Council services gain seal of approval

16th February 1996 at 00:00
A new survey has revealed that 60 per cent of Tower Hamlets schools are satisfied with services run by the council - 5 per cent more than last year, writes Emma Burstall.

The local authority asked schools to rate the services it provided and suggest improvements. Questions were asked on 64 different service areas.

Headteachers were most satisfied with the schools library team, and the work of educational psychologists. They also singled out the clerking of governor meetings, work on school furniture and equipment, the Reading Recovery scheme, special needs support and reports on academic performance.

However, schools were generally dissatisfied with the education social work service and information technology training.

Abdul Asad, chair of education and community services, said: "This survey provides invaluable information. It shows where a number of services have improved on last year's performance and where a number have achieved a high level of satisfaction.

"It also shows, however, those areas that require extra support or a review on how particular services can improve."

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