Course handled with care;Letter;News amp; Opinion

3rd December 1999 at 00:00
I WRITE in response to your publication of the anonymous article "Labours lost for lack of care" (Friday, October 15). The article named Exeter University as deficient in its care of an unnamed student.

No institution would be content to see anonymous, unsubstantiated criticism of its procedures printed without the opportunity for comment.

The case concerned has been investigated.

I have also looked into the teaching quality report, the external examiner's report, and the students' own evaluations for the programmes concerned.

All speak of the high standards of care and professionalism (I quote directly from the external examiner) with which students are handled.

Your readers will be aware of the wide range of reasons which can underline academic failure.

I sympathise with the student and her family in her disappointment and distress, but not with the approach to journalism revealed by the publication of the article.

Sir Geoffrey Holland KCB

Vice-chancellor

University of Exeter

The Queen's Drive

Exeter

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