But more than that, Sheila provides much-needed support to ase what Carol describes as "the lonely business of being a head. She is always there at the end of the phone or in person if there's a crisis or concern. We know that she will give advice and respond quickly. But she'll also challenge us." When told that a bouquet was on its way to Gloucestershire LEA headquarters, Carol said: "She absolutely deserves it."
Please send the name of your Friday Hero - and why he or she should get a bouquet - to Sarah Bayliss, Friday magazine, Admiral House, 66-68 East Smithfield, London E1W 1BX, or e-mail email@example.com. Flowers kindly supplied by Marks and Spencer