Always willing to help, she never complains about the sometimes unpleasant jobs caretakers have to do. "What makes her special is her unfailing good humour," says headteacher Michael Webster. When a new technology building opened at this 1,040-strong 11-18 school, an euipment supplier said: "I've been in lots of schools and I've never come across a more cheerful or obliging caretaker."
Please send the name of your Friday Hero - and why he or she should get a bouquet - to Sarah Bayliss, TES Friday, Admiral House, 66-68 East Smithfield, London E1W 1BX or e-mail her at firstname.lastname@example.org. Flowers kindly supplied by Marks and Spencer