By the way, don't tell anyone but the lack of amenities at Birmingham paints a rather unfair picture of the way students see colleges.
The Learning and Skills Council has carried out a survey which shows its customers are generally happy with the service they get.
But Mark Haysom, Matthew Corbett lookalike and the LSC's modest new chief executive, who you would expect to put out a self-congratulatory statement welcoming the findings of the National Learner Satisfaction Survey, has decided instead to keep quiet.
"Why Mark Haysom didn't make a statement about this beggars belief," says an insider at the Assocation of Colleges, which would have preferred the quango to take the opportunity to blow its own trumpet.
If you're wondering why you didn't know about the survey - it was published on the LSC website.