Let's just do it right first time;Letter
In business and industrial management circles interest continues to be shown in the process of total quality management (elevated by enthusiastic proponents to the status of a philosophy).
One of the virtues claimed for total quality management is its emphasis on seeing that components are correct at source.
Do it "right first time" - according to the jargon - rather than discovering faults by inspection at a late stage of the production process.
Why do we still rely so heavily on such an inflexible, unrealistic and, ultimately, unhelpful form of quality assurance as the school inspection? Build quality into the product in the first place.
Dick Copland 3 Williams Terrace Ryhope, Sunderland