PSE. The Smart Shopper's Guide to Consumer Rights. This file from Essex County Council Trading Standards Department is designed to give students aged 14 and above with special educational needs a basic grounding in consumer rights and help them make considered choices. It includes chapters on services, electrical goods, buying a car and ways of paying, plus lesson plans and classroom activities. Pounds 60. Essex County Council, Trading Standards Department, Beehive Lane, Chelmsford CM2 9SY. Tel: 01245 494616.