What it is, and what it isn't

11th March 2005 at 00:00
The consumer council's survey found that two-thirds of those questioned accurately defined the mediation process as "an independent person listening to both parties involved in a dispute and helping them come to an agreement".

Eleven per cent misunderstood the concept and defined it as "an independent person listening to both parties involved in a dispute and then making a decision".

Nine per cent incorrectly believed it was about "the parties discussing the problem by themselves and trying to come to an agreement".

Subscribe to get access to the content on this page.

If you are already a Tes/ Tes Scotland subscriber please log in with your username or email address to get full access to our back issues, CPD library and membership plus page.

Not a subscriber? Find out more about our subscription offers.
Subscribe now
Existing subscriber?
Enter subscription number

Comments

The guide by your side – ensuring you are always up to date with the latest in education.

Get Tes magazine online and delivered to your door. Stay up to date with the latest research, teacher innovation and insight, plus classroom tips and techniques with a Tes magazine subscription.
With a Tes magazine subscription you get exclusive access to our CPD library. Including our New Teachers’ special for NQTS, Ed Tech, How to Get a Job, Trip Planner, Ed Biz Special and all Tes back issues.

Subscribe now