* Prioritise: use the A, B, C system to sort what must be done from what can wait. When your “A” tasks are under control, you’ll feel much less stressed.

* Cut tasks into small chunks: don’t make the mistake of waiting until you have time to complete that pile of paperwork. That’s “all or nothing”

thinking. Do 15 minutes now, and come back later.

* Use your diary as a secretary: write one-week deadline reminders so you can see what is coming.

* Delegate: you can’t do it all. Break down tasks according to what is needed from you, and what is needed from colleagues. What percentage of the task belongs to you?