We all know how frustrating it is to teach students who refuse to listen. It’s even worse when it’s your colleagues or superiors who just “don’t get it”.

The question is: how good are we at speaking? According to communication expert Julian Treasure, there are seven deadly speaking sins:

1. Gossiping: When you speak ill of others behind their back, those listening will instinctively feel cautious around you.

2. Judging and condemning: If you roll your eyes at the guest speaker and belittle the actions of colleagues, you’re probably more drain than radiator to be around.

3. Negativity: Being around people who always see the worst in every situation is ultimately a frustrating, unpleasant experience.

4. Complaining: Know the difference between speaking your mind and moaning for the sake of it.

5. Making excuses: Making mistakes doesn’t put people off, but pretending that you didn’t does.

6. Embellishment/exaggeration: Don’t kid yourself that people don’t notice your extra fictitious details or omissions...

7. Dogmatism: Laying down opinions as facts can create an oppressive atmosphere.

Jo Steer is a teacher and experienced leader of SEND interventions and wellbeing strategies