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Look for good points as well as pitfalls – and don’t forget when coaching someone just how hard it is to master the essentials

More important to schools than ever, middle managers hold the key to target-setting, performance and accountability

Planning, preparation and pitch are crucial when giving a presentation to your peers. Just don’t try to be funny

Investing in the right people leads to success, so don’t just rely on gut feelings in recruitment

Taking charge of people who are more experienced need not spell trouble. With the right approach you’ll all benefit