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If you manage teachers, they need you to back them to the hilt in behaviour battles, says Tom Bennett

The problem: I had an observation last week and came out with a “good” rating, but I was told that to turn it into “outstanding” I needed to bring “urgency” into my lessons: it took some Year 10 (S3) boys about five minutes to start a task. Does anyone have techniques for keeping pupils on task and getting them to show how well they can work?