In order to provide the services offered on our Sites, we sometimes need to share your personal information with other companies in the Tes group; however, we will continue to be responsible for the usage and security of your personal information when this happens.
Third parties that we share your personal information with
Tes Institute’s data processors
We may share your personal information with third party processors or suppliers that we engage to provide services to us and/or support our offering to you (such as our hosting, database, payments and marketing platform providers). These third parties may need to process your personal information on our behalf to provide our services. Where this is the case we take great care to only appoint reliable third parties who can guarantee the security of your personal information and our business information and will ensure that a Data Processing Agreement, or similar document, is in place before sharing personal data with them. For example, we assess each third party for their compliance with relevant privacy laws and information security practices to ensure they are able to provide the level of security that we would expect (and is required under law) when processing personal information. Note that these third parties simply process personal information on behalf of Tes Institute and have no right to use, disclose or transfer your personal information in any other way.
Sales and transfers of products and services
In any event that Tes Institute decides to sell or transfer a product or service which we provide to you, or to an organisation whom you work for, we may transfer a subset of your data to them to ensure you can continue to access that product and service uninterrupted. Prior to the transfer of your data we will contact you outlining the details of the third party and the data which we will be sharing and will give you reasonable opportunity to opt-out of the sharing. We will always enter into a contract with a third party which protects your rights and freedoms under the relevant privacy laws, including the UK GDPR.
Other circumstances where we use or share your personal information
Where you have entered into a relevant contract with us, for example by submitting an application for one of our courses and signing the relevant terms and conditions/learner agreement, we will share your personal information with other third parties, in order to process your application and registration for the course. For example, if you apply for a Subject Knowledge Enhancement (SKE) course, we will check with your Initial Teacher Training provider that you have been offered a place on a teacher training course with them, conditional on your undertaking a SKE course. We will also keep your provider updated on your progress on the course. If you apply for a School Direct initial teacher training course or other school-based course, we will contact relevant third parties where required to carry out a range of eligibility and suitability checks for the course.
We will also share your information with third parties for the following reasons:
- In an emergency, or otherwise to protect your vital interests, with your emergency contacts or others, including your employer
- In exceptional circumstances: to competent regulatory, prosecuting and other governmental agencies, or litigation counterparties, in any country or territory; or where we are required by law to disclose
- Tes Institute may connect you to third parties in connection with the provision of services who will process your personal information themselves (rather than on our behalf) and so who are joint-controllers. For example:
- To a person who takes over our business and assets, or relevant parts of them or
- To administer and protect our business, our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- To assess your performance and attainment;
- To conduct surveys and questionnaires and carry out research in order to monitor and improve the services;
- To ensure that content is presented in the most effective manner for you and your computer or device;
- To manage payments, fees and charges, to make payments and to collect and recover money owed to us;
- To measure or understand the effectiveness of advertising we serve to you and others, and, where applicable, to deliver relevant advertising to you;
- To provide the services, including but not limited to services in relation to the provision of training and development courses;
- To provide you with information about services we offer that are similar to those that you have enquired about;
- To recruit and engage with you;
- To respond to your queries and to provide you with the information you request from us in relation to our programmes, courses, events, projects or services;
- To government and/or funding bodies, for example the DFE, SFE, Ofsted, IfA or the ESFA
- To third parties that Tes Institute works with to deliver its programmes and courses, including but not limited to:
- training providers, partners or consultants, e.g. schools or pathway tutors allocated to support you on your course;
- those whose platforms or other information technology systems we use to collect and process your data on our behalf, including those who run events that you sign up to through third party websites;
- To carry out any necessary safeguarding and compliance checks;
- To your colleagues within the organisation that you represent, e.g. if you are a consultant working in a company which has contracted to provide services to us;
- Where you have given us your consent to do so, to provide you with information about other services we feel may interest you.
To the extent you have any concerns about an institution's handling of your personal information you should get in touch with that institution.
Other circumstances where use or share your personal information
In certain circumstances, we may be required by law to disclose your personal information for investigative, regulatory or other related purposes to third parties such as government bodies, law enforcement agencies, banks or other financial institutions and data protection regulators.