What To Say When… Behaviour Toolkit (KS1 & KS2) | Scripts, Staff Support & Behaviour System
Struggling with what to say in the moment when behaviour arises?
This practical, no-fluff toolkit gives you clear, consistent language and systems to manage behaviour calmly and effectively across your school.
Designed for teachers, TAs, SENDCos, pastoral staff and leaders, this resource provides ready-to-use scripts and structured guidance for real classroom situations.
WHAT’S INCLUDED:
What To Say When… Behaviour Toolkit
• 100+ behaviour scripts for everyday behaviour, escalation and high-level incidents
• Emotional regulation and SEND-informed language
• Restorative conversation guide
• Parent communication guidance
• Staff reflection and support framework (SLT use)
Prompt Cards for Staff
• 18 concise, printable prompt cards
• Designed for desks, lanyards or staff rooms
• Covers key moments: refusal, escalation, regulation, restorative conversations
Pupil Reflection & Support Pack
• KS1 and KS2 reflection sheets
• Restorative conversation record
• Behaviour response flowchart
• Emotion scale and regulation tools
• Calm-down strategies and Now/Next board
WHY THIS RESOURCE WORKS:
✔ Clear, consistent language that reduces escalation
✔ Immediate, practical strategies — no theory or training needed
✔ Supports whole-school consistency
✔ Suitable for all primary staff, including non-specialists
Perfect for:
• Managing low-level disruption
• Responding to escalation calmly
• Supporting pupils with SEND and emotional needs
• Developing consistent behaviour approaches across a school









