<p>Big power point covering all the content from the first part of learning Aim A - What is training &amp; Development? Operations needs, Strategic Needs, Departmental needs, Individual needs. 3 tasks in the power point should cover two lessons.</p>

<p>Power point covering all content for the first part of Unit 14 Learning aim A - Covering Customer Service in Business, includes tasks.</p>

<p>Power point covering all content for Unit 14 Learning aim B - looking at improving customer service.</p>

<p>Power point covering all content for the second part of Unit 14 Learning aim C - looking at dealing with customer service requests and self assessment, includes tasks.</p>

<p>Power point covering all content for the second part of Unit 14 Learning aim A - focusing on Customer Satisfaction with tasks.</p>

<p>Power point covering all content for the first part of Unit 14 Learning aim C - looking at Customer service skills and behaviours, includes tasks.</p>

<p>Power point covering all content for the third part of Unit 14 Learning aim A - focusing on Building Customer Relationships, includes tasks.</p>

<p>A power point covering Learning Aim D for Unit 3 Professional Development in Sports Industry. It has all the content covering reviewing the interview process.</p>

<p>A power point covering the first part of Learning Aim C for Unit 3 Professional Development in Sports Industry. It has all the content covering applying for a job. Within the power point there are research tasks.</p>

<p>Powerpoint with tasks showing the steps involved in Building a skills audit. Covers the first part of content for unit 3 Learning Aim B</p>

<p>A power point covering the second part of Learning Aim C for Unit 3 Professional Development in Sports Industry. It has all the content covering interview skills. Within the power point there are research tasks.</p>

<p>A document with four detailed job descriptions appropriate to sixth form students to use for the mock interview practical task of Learning Aim C for Unit 3 Professional Development in Sports Industry.</p>

<p>A document with four sets of interview questions to match the job descriptions appropriate to sixth form students to use for the mock interview practical task of Learning Aim C for Unit 3 Professional Development in Sports Industry.</p>

<p>A job application form for the four detailed job descriptions appropriate to sixth form students, this can be used to show appropriate job application documents for Learning Aim C for Unit 3 Professional Development in Sports Industry.</p>

<p>A shorter presentation with one task, covers the types of employment. Will cover 1 lesson.</p>

<p>A power point covering the fourth part of Learning Aim A for Unit 3 Professional Development in Sports Industry. It has all the content covering professional training routes. Within the power point there are research tasks.</p>

<p>A power point covering the fifth part of Learning Aim A for Unit 3 Professional Development in Sports Industry. It has all the content covering sports industry specific legislation. Within the power point there are discussion ideas, research tasks and extension questions.</p>

<p>Powerpoint with tasks showing the steps involved in Building a skills audit. Covers the first part of content for unit 3 Learning Aim B.</p>

<p>Powerpoint covering all content for the second part of Unit 21 Learning aim A - looking at identifying training needs.</p>

<p>Powerpoint with in built tasks covering the last part of Unit 3 Learning aim A, covering sources of continuing professional development.</p>

<p>Power point covering all the content from the first part of learning Aim B- looking at the types of training with research task.</p>