Workplace scenario cards Pack 2
A practical and engaging employability resource designed for SEND, Entry Level 3, Level 1 and Supported Internship learners.
This pack includes 16 realistic workplace scenario cards covering more challenging situations learners may face at work, including:
workplace boundaries and inappropriate behaviour
reasonable adjustments and asking for support
coping with change and anxiety at work
speaking up and reporting concerns
helping customers
inclusive customer service
communication difficulties
supporting customers with additional needs
problem solving and professional behaviour
Each scenario asks learners to think about “What would you do?”, encouraging discussion, decision-making and real-life problem solving.
The pack also includes teacher guidance and suggested responses, with discussion questions and key employability skills linked to each scenario.
Suitable for use in:
Employability lessons • Supported Internships • Preparation for Adulthood • Work Experience Preparation • PSD • Tutorial sessions • SEND provision
The cards can be used for pair work, group discussion, role play, starters, plenaries or assessment activities.
A useful follow-on resource to Employability Scenario Cards – Pack 1, with new and more challenging workplace situations.


