Suitable for T-Level Behaviour and Welfare and Level 2/3 People and Business Qualifications. Lesson on effective teamwork, types of teams, and how teams get formed and the dynamics.

Suitable for tlevel behaviour and welfare, and business, people management, teamwork. Lesson on teamwork dynamics, clear leadership, qualities in a team, conflict resolution tasks.

Suitable for tlevel behaviour and welfare, t level science any level 3 people management, business, social skills. Lesson on first impressions and how important they are, tone of voice, customer care and customer service, customer expectations, legal requirements.