Career advice on becoming a customer services manager by natalie king (highlights)

Full version at http://icould.com/videos/natalie-king/?length=long Natalie King is Customer Services Manager at Lydd Airport. She started her career in a call centre, but found it tedious. 'Aviation's something I&'m interested in now. It&';s nothing I'd ever thought of doing at school. But once you&'re in it, it&';s good. It's &'cause it&';s so different every day. I don't think there&'s many jobs that you actually don&';t know what's going to happen that day that you go into work. I couldn&'t do an office job now.'