Career advice on becoming a customer service co-ordinator by wendy henry (highlights)

Full version at http://icould.com/videos/wendy-henry/?length=long Wendy Henry has worked for Ulster Carpet Mills for nearly thirty years - 'I had eighteen years on the shop floor in production before moving into customer service'. She didn't really enjoy school and felt she could have done alot better if she had changed schools. Wendy has had the opportunity to work in South Africa, and met her husband through her job as a NVQ assessor there.