Unit 1: Understanding Customer Service in the Retail Sector
Unit 2: Understanding the Retail Selling Process
Unit 3: Understanding how individuals and teams contribute to the effectiveness of a retail business
Unit 4: Understanding how a Retail Business Maintains Health and Safety on its Premises
Unit 5: Understanding Retail Consumer Law
Unit 6 : Understanding Security And Loss Prevention In A Retail Business
All work sheets that cover all criteria for the BTEC Certificate in Retail Knowledge Lv2 including some multiple choice practice questions.
Unit 2: Understanding the Retail Selling Process
Unit 3: Understanding how individuals and teams contribute to the effectiveness of a retail business
Unit 4: Understanding how a Retail Business Maintains Health and Safety on its Premises
Unit 5: Understanding Retail Consumer Law
Unit 6 : Understanding Security And Loss Prevention In A Retail Business
All work sheets that cover all criteria for the BTEC Certificate in Retail Knowledge Lv2 including some multiple choice practice questions.
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