Holiday from Hell - Complaint Email Functional skills EL3/ L1

This full lesson aimed at Entry Level 3/ Level 1 Functional Skills English students is designed to encourage and guide students to write a detailed email/ letter of complaint. The lesson includes an entry flag starter, a class discussion topic, links to helpful video clips which will generate discussion, and slides featuring awful holiday pictures with ‘brochure desriptions’ which do not match. This can take up to half an hour, which means that depending on lesson time, this could span two lessons, with the bulk of the second lesson including the writing task.

The guided writing task is mirrored to the functional skills Entry Level 3/ Level 1 criteria and includes bullet points of information which students must include. This lesson was super engaging and students really went wild with their imaginations! I have taught this to MLD SEN Students ages Y9 - Y11.