Investigate your consumer rights with this activity worksheet and video.
This video explores the key parts of the Consumer Rights Act (2015) in 5 minutes and includes information on:
Product quality
Returns
Replacements & repairs
Delivery
The supporting activity worksheet contains a scenario task where your knowledge of consumer rights is tested through various scenarios. The activity sheet also has a range of multiple choice questions to test your knowledge of the key parts of the Consumer Rights Act (2015). The resource also includes a suggested answer document.
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