pptx, 1001.19 KB
pptx, 1001.19 KB

This is a CPD session focused on the theme of de-escalation. It took around 45 minutes, but could have taken the whole hour if we had the time. The PowerPoint is 15 slides including:

  • What is de-escalation?
  • A definition of de-escalation
  • Stages of escalation
  • De-escalation strategies
  • De-escalation strategies if things have escalated
  • Reframing language including examples
  • Reflecting on reframing language
  • Role playing

This has been tried and tested and works really well, year on year. ECTs really enjoyed this session too!

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