docx, 21.14 KB
docx, 21.14 KB

This is the ideal worksheet to cover components of the course from Classification of businesses to Marketing, competition and the customer.
15 questions broadly cover this part of the curriculum. The content includes :

  • understanding of tertiary sectors
  • difference between private and public sector
  • business types
  • business objectives
  • employee motivation
  • recruitment stages
  • fulltime vs part ime employees
  • redundancy
  • organisation and management - leadership style
  • customer loyalty
  • marketing concepts

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