We provide you with the unique opportunity to study tourism and management's academic and practical aspects and gain first-hand industry experience. It covers all the integral features and concepts of the tourism and travel sector, including visitor attractions, hotels, leisure centers, theatres, events, business tourism, music venues, and travel.
We provide you with the unique opportunity to study tourism and management's academic and practical aspects and gain first-hand industry experience. It covers all the integral features and concepts of the tourism and travel sector, including visitor attractions, hotels, leisure centers, theatres, events, business tourism, music venues, and travel.
The Managing Organizational Excellence course is designed to equip learners with the essential skills and knowledge necessary for effectively managing modern organizations and to apply them in real-life situations. This course is suitable for learners ranging from beginners to professionals, with age ranges varying from 15 to 45 and beyond. Participants will explore key principles and practices in organizational management, gain hands-on experience through practical exercises, and develop a comprehensive understanding of the strategies needed to drive organizational success. This course is suitable for business students, teachers, managers, employees, and aspiring leaders across various industries.
This full course resource covers a comprehensive range of topics in managing organizations, with a mix of lectures, practical exercises, case studies, worksheet, quizzes, tests, group projects to assessments. Teachers and students could adjust the course duration and content as needed based on the specific needs of your target audience and the depth of knowledge you want to impart.
Course Objectives:
Understand the fundamental concepts of organizational management.
Develop effective leadership and communication skills.
Learn strategies for optimizing team performance and productivity.
Explore change management techniques and their impact on organizational success.
Gain insights into strategic planning and decision-making processes.
Enhance conflict resolution and negotiation skills.
Foster a culture of innovation and adaptability within the organization.
Evaluate and reflect on some of the key global and contemporary issues in organizational management
There are three thematic sections in this module:
Part I. Introduction to Organization and Management and Managing Organisational Setting
1.Introduction to Organizational Management: Concepts and Definitions
2. Understanding Management and Managers’ Roles and Functions
3. Organizations Froms, Models, and Types of Businesses
4. Organizational Structure and Characteristics
5. Improving Organisational Structure
6. Managing Organisational Design
7. Managing Organisational Culture & Diversity
8. Managing Organisational Change
9. Organisational Behaviour
10. History of Management Science
Part II. Managing Organisation People
11. Essentials of Human Resources Management
12. Leadership Styles and Theories
13. Team Dynamics and Performance
14. Effective Communication in Management
15. Motivation and Satisfaction
16. Employee Engagement
17. Power, Politics and Conflict
18. Decision Making in Management
19. Learning in Organisation
20. Comparative Study of HRM and IHRM
Part IV. Managing Business Ethics and Responsibilities
21. Legal and Ethical Aspects of Management
22. Managing Nonprofit Organizations
23. Corporate Social Responsibility
24. Organizational Sustainability and Circular Economy
25. Stakeholder Engagement
26. Ethical AI and Technology Management
Part V. Managing Organisational Environment
27. Customer Relationship Management (CRM)
28. Supply Chain Management and Logistics
29. Marketing and Sales Strategies
30. Quality and Process
31. Supply Chain Management
32. Managing environment
33. Financial Management and Budgeting
34. Strategic Planning and Implementation
35. Crisis Management and Planning
36. Innovation and Technology in Organizations
37. Globalization and Contemporary Organizational Issues
There are also Three suggested exams that can be used to conclude the module study.
Welcome to Organization Management, a comprehensive course designed to equip learners with the skills and knowledge to effectively manage and lead organizations in today’s dynamic business environment. This course will explore key concepts, theories, and practical approaches to managing both people and processes in various organizational contexts.
This lesson aims to build upon the understanding from previous lessons, and develop an understanding about the history, concept, types, importance, implications of organisational theory.
The learning outcomes are:
Understand the origin and development of organizational theory
Define what organizational theory is?
Key Theoretical Frameworks: Examine and describe significant organizational theories, including classical, neoclassical, and Weber’s theory.
Explore contemporary organizational theories and their relevance in today’s business context.
Analyze and contrast different organizational theories, highlighting their unique attributes and applications.
Critical Examination of the theories
Practical Implications
There are more lessons in this series; learners could access these lessons individually depending on specific needs and progress or to gain a fuller picture of the topics and issues relating to sustainable tourism development worldwide.
Materials include:
A complete PowerPoint presentation covering key concepts and topics
Case studies for in-depth class analysis.
Readings on change management theories and examples
Interactive resources showcasing diverse types of organisational change
Homework: Reflective questions on the role of organisational change, strategies and approaches
These materials contain a mixture of topic information, examples, and activities/exercises for each topic in the specification for the learning outcomes. All lessons are suitable for about 1 hour of teaching time in which class exercises and homework are integrated into lessons where appropriate.
This course is suitable for candidates in Grade 5, 6 (A level and further education), university-level students, or those who wish to pursue a career in management or are interested in the issues. Whether it is beginners or professional managers, this course is designed to build on your interest and passion for management and provide essential information to explore the topic further.
We wish you all the best for the study, and should you have any further questions, please get in touch via email.
Welcome to Organization Management, a comprehensive course designed to equip learners with the skills and knowledge to effectively manage and lead organizations in today’s dynamic business environment. This course will explore key concepts, theories, and practical approaches to managing both people and processes in various organizational contexts.
This lesson aims to build upon the understanding from previous lessons, and develop an understanding about the concept, types, importance, implications of teams and groups in organisational success.
The learning outcomes are:
Evaluate the Rise of Team-Based Structures
Analyze Group Dynamics
Distinguish Between Groups and Teams
Differentiate Groups and Teams Types:
Explore Team Development Theories:
Define Team Effectiveness
Assess Contributions to Organizational Effectiveness
Understand and interpret Belbin’s Team’s Role theory and its application
There are more lessons in this series; learners could access these lessons individually depending on specific needs and progress or to gain a fuller picture of the topics and issues relating to the topics.
Materials include:
A complete PowerPoint presentation covering key concepts and topics
Case studies for in-depth class analysis.
Readings on change management theories and examples
Interactive resources showcasing diverse types of organisational teams and groups
Homework: Reflective questions on the role of teams, groups on organisational effectiveness
These materials contain a mixture of topic information, examples, and activities/exercises for each topic in the specification for the learning outcomes. All lessons are suitable for about 1 hour of teaching time in which class exercises and homework are integrated into lessons where appropriate.
This course is suitable for candidates in Grade 5, 6 (A level and further education), university-level students, or those who wish to pursue a career in management or are interested in the issues. Whether it is beginners or professional managers, this course is designed to build on your interest and passion for management and provide essential information to explore the topic further.
We wish you all the best for the study, and should you have any further questions, please get in touch via email.
Embark on a captivating journey into the realm of Sustainable Tourism Theories and Practices with our immersive course, enhanced by real-world Case Studies. Delve deep into the core principles, strategies, and impactful practices that underpin sustainable tourism, provoking thought and sparking discussions.
Highlights:
Explore numerous exemplary cases of tourism development worldwide, including Antarctica, Benidorm, Spain, and Cancun, Mexico, to gain a comprehensive understanding of key theories and concepts in tourism development.
Examine the critical issues that need to be considered and addressed in the pursuit of sustainable tourism.
Content:
There are more lessons in this series; learners could access these lessons individually depending on specific needs and progress or to gain a fuller picture of the topics and issues relating to sustainable tourism development worldwide.
All lessons will be based on the case-study approach, offer customized solutions and discussions to a tourist destination’s sustainable tourism development and highlight one issue related to management needs.
This course is suitable for candidates in Grade 5, 6 (A level and further education), university-level students, or those who wish to pursue a career in the travel and tourism industry. Whether it is beginners or professional managers, this course is designed to build on your interest and passion for sustainability and provide essential information to explore the topic further.
All lesson materials include reading materials, various exercises, activities, and assessments. The PowerPoint presentations are fully animated with scripts and ready to deliver. They contain a mixture of topic information, examples, and activities/exercises for each topic in the specification for the learning outcomes. All lessons are suitable for about 40 minutes to 1 hour of teaching time in which class exercises and homework are integrated into lessons where appropriate.
We wish you all the best for the study, and should you have any further questions, please get in touch via email.
Cancun, Mexico, once a quaint destination, has transformed into a bustling tourist hotspot, drawing visitors with its pristine beaches and ancient ruins. However, this shift has brought about various challenges that offer valuable insights for other tourist destinations worldwide.
The learning outcome of this lesson:
Understand the transformation of Cancun, Mexico, from a small destination to a popular tourist hotspot.
Recognize the environmental impact of mass tourism/over tourism on delicate ecosystems, such as coral reefs and mangroves.
Using sustainability concepts and theories (such as Carrying Capacity, Destination Life Cycle Model, Tourism Self-Destruction Theory) to analyze the challenges and complexities of balancing tourism development with socio-cultural and environmental conservation.
Examine the disparities in the socio-economic benefits of tourism for local communities, particularly among ethnic populations.
Evaluate the social and economic consequences of large-scale hotel developments in tourist destinations.
Formulate policy suggestions and recommendations to promote sustainable tourism practices in Cancun, Mexico, and similar destinations.
Apply the lessons learned from Cancun’s experience to other tourist destinations facing similar challenges.
Develop a comprehensive understanding of the importance of responsible tourism and its role in long-term destination sustainability.
In summary, the destination is an exemplary case demonstrate these significant impacts:
Impact of Mass Tourism:
The surge in tourist numbers has taken a toll on Cancun’s fragile ecosystems, including coral reefs and mangroves, emphasizing the need for responsible tourism practices.
Unequal Benefits and Power Imbalance:
While tourism can be an economic boon, it doesn’t always benefit the local population, particularly ethnic communities who often grapple with low wages. This imbalance threatens the sustainability of the destination’s resources.
Social, Cultural and environmental Concerns of Big Business:
The proliferation of massive hotels can exacerbate issues such as leakage of tourism revenue from less developed areas and social inequality and stratification within the destination.
Policy Recommendations:
This lesson concludes with a set of policy suggestions and recommendations aimed at fostering sustainable tourism development in Cancun and beyond.
The business environment is characterised by volatility, uncertainty, complexity and ambiguity, which calls for a balanced and flexible way of managing project work. Hence awareness and confidence in the application of various methodologies and approaches fitting specific project and organisational context are essential for project management specialists today.
The module will introduce students to core concepts in project management and enable them to develop crucial project management skills required to deliver projects successfully in organisations. Specifically, students will gain in-depth understanding of the project management life cycle, project management strategies and project management software tools such as Microsoft Project.
Lesson one equips students with the skills to effectively use project management tools and strategies, enhancing business performance and sustainability practices. It emphasizes critical evaluation of project life cycles and strategies, along with practical application using project management software for team-based planning and presentation.
Learning Outcomes
Identify key project management tools and critically discuss how they can be used effectively to manage and enhance business performance
List and explain the stages of the project life cycle
Critically evaluate the effectiveness of project management strategies deployed by organisations and determine their suitability for a given project
Undertake impact assessment of a given project for the purpose of ascertaining the appropriate sustainability and corporate social responsibility strategy for a business organisation
Show teamwork, analysis and presentation skills by using project management software (e.g. Microsoft Project) to manage projects and present the project plan employed.
All lesson materials include reading materials, various exercises, activities, and assessments. The PowerPoint presentations are fully animated with scripts and ready to deliver. They contain a mixture of topic information, examples, and activities/exercises for each topic in the specification for the learning outcomes. All lessons are suitable for about 1 hour of teaching time in which class exercises and homework are integrated into lessons where appropriate.
We wish you all the best for the study, and should you have any further questions, please get in touch.
Welcome to Lesson 7 on Managing Risk in Project Management, a crucial aspect that determines the success or failure of any project. In this lesson, we will embark on a journey to understand the multifaceted nature of risk management, its significance in project management, and the strategies and tools necessary to mitigate risks effectively.
Risk management is an integral part of project management, involving identifying, analyzing, and responding to project risks. It encompasses coordinating and applying resources to minimize, monitor, and control the probability and impact of unforeseen events or maximize the realization of opportunities. As projects become more complex and environments more uncertain, managing risk effectively becomes increasingly essential for project managers and their teams.
Throughout this lesson, we will cover the following key areas:
Describe the risk management process.
Understand how to identify project risks.
Assess the significance of different project risks.
Describe the five responses to managing risks.
Understand the role contingency plans play in the risk management
process.
Understand opportunity management and describe the five approaches to responding to opportunities in a project.
Understand how contingency funds and time buffers are used to
manage risks on a project.
Recognize the need for risk management as an ongoing activity.
Describe the change control process.
By the end of this lesson, you will have a comprehensive understanding of risk management in project management, equipped with the tools and strategies needed to navigate the uncertainties of any project. Whether you are a seasoned project manager or new to the field, mastering risk management is key to steering your projects towards success while minimizing potential pitfalls.
This is a comprehensive lesson plan for about 1.5 hours includes a well-prepared PowerPoint presentation, interactive exercises, in-depth case studies, and associated reading materials, designed to provide a holistic learning experience.
This comprehensive course is structured around the Textbook of “Project Management The Managerial process” authored by Larson and Gray. This course offers a deep dive into the essential principles of Project Management (PM) and some of its main theories, trends and practical applications. In an era where effective project execution is synonymous with business success, this course is meticulously designed to underscore the critical importance of project management skills in navigating the complexities of today’s business landscape.
Learning Outcome of Lesson 4:
01 Understand estimating project times and costs is the foundation for
project planning and control.
02 Describe guidelines for estimating time, costs, and resources.
03 Describe the methods, uses, and advantages and disadvantages of
top-down and bottom-up estimating methods.
04 Distinguish different kinds of costs associated with a project.
05 Suggest a scheme for developing an estimating database for future projects.
06 Understand the challenge of estimating mega projects and describe steps that lead to better informed decisions.
07 Define a “white elephant” in project management and provide examples.
The lesson content include lesson powerpoint, exercises, reading materials, group work suggestins and a formative assessment.
A project network is a graphical representation of the project’s tasks and the relationships between them. It helps identify the critical path of the project, which is the longest sequence of dependent tasks that must be completed on time for the project to be finished by its due date.
Learning outcomes
Introduction to project networks and their significance.
Detailed explanation of constructing project networks, including:
Identifying tasks and activities.
Determining dependencies between tasks.
Using Precedence Diagramming Method (PDM) to create project networks.
Learn to develop a comprehensive project schedule that aligns with project objectives and constraints.
Gain proficiency in using scheduling tools such as Gantt Chart, Critical Path Analysis, WBS, and software to create, update, and monitor project schedules.
Understand the importance of resource management and its impact on the project schedule.
Develop skills to manage project changes and adjust schedules accordingly.
This lesson In this course, learners will embark on a journey through the multifaceted domain of business ethics. The lesson starts with a definition and investigation into the meaning of ethics and philosophical value of ethics. It then moves into the discussion of the meaning, characteristics and strategies of business ethics. The lesson also explores the meaning, importance and challenges of global business ethics.
Learning Outcomes:
Define ethics and explain its importance in the business context.
Outline the philosophies and values that shape personal ethical standards.
Identifying Ethical Dilemmas in Business: such as conflicts of interest, insider trading, bribery, and corporate social responsibility.
Frameworks for Ethical Decision-Making: such as consequentialist and deontological approaches, stakeholder analysis, and the concept of corporate governance.
The Impact of Business Ethics on Stakeholders: Discuss how ethical or unethical business practices affect different stakeholders, including employees, customers, suppliers, the community, and shareholders.
Ethical Leadership and Organizational Culture
Regulatory Environment and Ethics: laws and regulations governing ethical business practices, such as anti-corruption laws, consumer rights, and environmental regulations.
Global Business Ethics: The challenges and considerations of ethics in the global business environment, including cultural differences, international laws, and global corporate citizenship.
Strategies for integrating ethical practices, CSR initiatives criteria into business planning and operations.
These materials contain a mixture of topic information, examples, and activities/exercises for each topic in the specification for the learning outcomes. All lessons are suitable for about 1 hour of teaching time in which class exercises and homework are integrated into lessons where appropriate.
This course is suitable for candidates in Grade 5, 6 (A level and further education), university-level students, or those who wish to pursue a career in management or are interested in the issues. Whether it is beginners or professional managers, this course is designed to build on your interest and passion for management and provide essential information to explore the topic further.
We wish you all the best for the study, and should you have any further questions, please get in touch via email.
This assignment relates to the ethical analysis and decision-making in a business context. Specifically, it addresses ethical considerations related to Corporate Social Responsibility (CSR), transparency, consumer trust, and business sustainability. It requires students to critically assess a real-world scenario, analyze the ethical implications of potential actions, and provide informed recommendations based on ethical principles and business considerations. it is suitable to Business Ethics, Management, Business Perspective Modules.
The expected outcome of the assignment is for students to demonstrate their understanding of key CSR and business ethics related concepts, theories, and strategies. Additionally, students should showcase their ability to critically analyze the provided materials, identify relevant problems and factors, evaluate risks and challenges, and provide well-reasoned recommendations based on their analysis. The assignment aims to enhance students’ strategic thinking, analytical skills, and ability to apply theoretical concepts to real-world business scenarios.
The assignment requires students to conduct a strategic analysis of a supply chain management based on a provided real case study by Krishna G. Palepu. It is structured around four main questions derived from the case study. Students are expected to provide detailed responses to each question.
The expected outcome of the assignment is for students to demonstrate their understanding of key supply chain management concepts, theories, and strategies. Additionally, students should showcase their ability to critically analyze the provided case study, identify relevant problems and factors, evaluate risks and challenges, and provide well-reasoned recommendations based on their analysis. The assignment aims to enhance students’ strategic thinking, analytical skills, and ability to apply theoretical concepts to real-world business scenarios.
The assignment is suitable to Business and Management modules, particularly Operation Managemnt, Project Management subjects.
This exam is an assignment focused on Corporate Social Responsibility (CSR). It requires students to select a company, conduct research, and then produce a written assignment summarizing their findings.
The expected outcome of the assignment is for students to demonstrate their understanding of key CSR and business ethics related concepts, theories, and strategies. Additionally, students should showcase their ability to critically analyze the provided materials, identify relevant problems and factors, evaluate risks and challenges, and provide well-reasoned recommendations based on their analysis. The assignment aims to enhance students’ strategic thinking, analytical skills, and ability to apply theoretical concepts to real-world business scenarios.
The exam paper is suitable to Business Ethics and Management related modules.
Process-based costing, is a costing method used in managerial accounting to allocate costs to products or services based on the specific activities involved in their production or delivery. Unlike traditional costing methods that allocate costs based on direct labor or machine hours, process-based costing focuses on the various processes or activities that consume resources within an organization. The lesson will cover the basics of process costing, including its definition, components (direct materials, direct labor, and overhead), calculation of equivalent units, assigning costs, and methods such as FIFO and weighted average. It will involve interactive discussions, examples, exercises, and practical applications to reinforce learning.
Learning Oucomes:
Explain when process costing systems are appropriate;
Explain the accounting treatment of normal and abnormal losses;
Prepare process, normal loss, abnormal loss and abnormal gain accounts when there is no ending work in progress;
Explain, calculate and value equivalent units;
Explain how joint and by-products are treated in process costing
All lesson materials include reading materials, various exercises, activities, and quizzes. The PowerPoint presentations are fully animated with scripts and ready to deliver. They contain a mixture of topic information, examples, and activities/exercises for each topic in the specification for the learning outcomes. All lessons are suitable for about 1 -2 hour of teaching time and 1-2 hours tutorial in which class exercises and homework are integrated into lessons where appropriate.
We wish you all the best for the study, and should you have any further questions, please get in touch.
Welcome to Lesson 11 on Managing Project Team. Effective project team management is essential for achieving project success by leveraging the collective expertise, skills, and efforts of team members towards common goals. It involves creating a supportive and inclusive team environment, providing leadership and direction, fostering effective communication and collaboration, and managing resources and performance to deliver high-quality outcomes within constraints. The learning outcomes of this lesson include:
What is a high-performing team?
What are the main characteristics of high-performing teams?
The five-stage team development model
How to build a high-performing team?
Managing conflict within a project team.
Differences between functional and dysfunctional conflicts
Managing virtual teams
Pitfalls in project teams
This is a comprehensive lesson plan for about 1.5 hours includes a well-prepared PowerPoint presentation, interactive exercises, in-depth case studies, and associated reading materials, designed to provide a holistic learning experience.
