BTEC Level 3 Health and Social Care Unit 5 Meeting Individual Care and Support Needs Learning Aim C

A resource package consisting of 33 page Word booklet which you can add to or alter to suit your teaching style. There are areas for students to make notes, activities and the application to Assignment 1 throughout. There are ELEVEN accompanying PowerPoints with animation and embedded videos to engage students and help with delivery. The booklet and presentations reflect the change in case studies from November 2018.

Resources cover every aspect of the BTEC Level 3 Health and Social Care Unit 5 Meeting Individual Care and Support Needs Learning Aim C, as below:-

C1 Enabling individuals to overcome challenges
• Different types of challenges faced by individuals with care and support needs, to include:
• awareness and knowledge
• practical challenges
• skills challenges
• acceptance and belief challenges
• motivational challenges
• communication challenges.
• Methods of identifying challenges to include observation, focus groups, talking to individuals informally or via questionnaires.
• Strategies used to overcome challenges to include educational information materials, training courses, opinion leaders, clinical audits, computer-aided advice systems, patient-mediated strategies.
• Role of policy frameworks in minimising challenges, including:
• NHS Patient Experience Framework in particular, understanding of the eight elements that are critical to the service users’ experience of NHS services
• Health Action Plans and how they are used to minimise challenges
• Adult Social Care Outcomes Framework
• Common Assessment Framework (CAF).
• Impact of not enabling individuals to overcome challenges.

C2 Promoting personalisation
• Personalisation – ensuring that every person receiving care and support is able to set their personal goals and has choice and control over the shape of their care and support
• Methods of recognising preferences to include care plans, learning plans, behavioural plans, specialist support from health and social care professionals.
• The importance of promoting choice and control and the financial impact of this on care provision.

C3 Communication techniques
• Different approaches for effective communication to include humanistic, behavioural, cognitive, psychoanalytical and social.
• Types of communication examples to include verbal, body language, written, formal and informal.
• Alternative communications to include Makaton, British Sign Language (BSL), braille, communication boards and symbol systems.
• Theories of communication to include Argyle, Tuckman, Berne.

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