A fun and challenging activity for BTEC Business Level 3, Unit 14 Investigating Customer Service. Covers key terms and concepts from Learning Aims A-C.
Each student/ team must take a turn to develop a connective chain of terms, moving horizontally and/ or vertically from (square to square) from one side of the game board to another.
Key skills-
- Reinforce key terminology
- Enhance skills in application of context
- Develop analytical skills, with use of connective terminology
NB- Includes printable crib sheets for student responses.
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