This 29 page e-book has been created for Business English Learners that want to improve their business communication skills. In particular those where English is a second language. Email communication is a vital skill to have and reflects on the professionalism of the sender. There are practice exercises included that cover grammatical mistakes with answers. Topics covered are: The Subject Line Don’t ‘Flame’ People Levels of Formality to use in Emails Formal vs Informal Neutral / Standard Greetings and Closings The Body of the Message Attachments Proofreading is Vital Common Mistakes for Learners of English Spelling A Costly Mistake Summary

This resource contains group activities for learners that are at the stage of presenting their powerpoint presentation or speech to an audience. The planning sheet and works as a final checklist for learners to work through to ensure that they have all the steps covered. The task cards have a range of important questions and scenarios that they could encounter during their presentation. By working through these as a group, it will ensure they are well prepared to deliver effectively. Each person takes a card and reads out the situation. They give an answer, and others discuss as well. It also contains suggested answers for the trainer. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This is a one page list of all the shortcut key combinations you can use in Excel. It will save you so much time. The great thing about learning shortcuts is that they don't change with versions. And of course you don't have to grab the mouse, you can get everything done without the use of the mouse which saves you time and increases productivity. You will be amazed at what can be accomplished using shortcut keys. From moving around your spreadsheet quicker, to formatting and inserting charts. Try them out - lots of fun! Please leave a review. Thanks and have a great day :)

This resource is a print out and display for all users of MIcrosoft office applications. It contains the key, common shortcuts that should be used as a regular part of your day. It is much quicker to use shortcut keys to navigate around Microsoft Office than using the mouse. Once these are part of your everyday routine, life will become much more productive for you.

This guide is a handy reference to print out and keep by your computer for ease of use while navigating the basics of your computer. It is produced by Customguide.

This resource is for those that use Dropbox for file sharing and want to set it up on their iPad. It contains a graphic easy to understand powerpoint presentation that takes you through the process step by step and a pdf file with extra notes. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

In this interactive activity you display the Powerpoint provided and learners review and take notes to identify areas of improvement. As the facilitator, you explain that Charlie Brown has just created a presentation and welcomes feedback before delivering to an audience. Tell students that they will be giving feedback at the end of the presentation. There job is to look at each slide and identify areas for improvement. Ask them to write notes as they go for feedback at the end of the presentation. This is an extremely useful activity that gets learners thinking about visual aspects of their own presentations. Each side has notes for the trainer to indicate the errors on the slide. I have used this with many learners. It is an effective activity and generates a lot of good discussion.

When planning computer training it is essential to have an idea of the skill level of participants. You can hand out or email this form to learners before or during a session. They simply fill it out and return it. The spreadsheet provided allows you to summarise the information. You can then use the information to split up groups into appropriate skill levels or just for general content planning for the session.

This is a training manual that can be used to teach yourself or others how to use Microsoft Publisher. It is a step by step guide with lots of graphics. It is provided in editable format so that changes can be made if required. There is also a keyboard shortcuts document that can be printed out for ease of use. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

These forms cover Microsoft Word, Excel, Powerpoint, and Outlook as well as a basic users form. When planning computer training it is essential to have an idea of the skill level of participants. You can hand out or email these forms to learners before or during a session. They simply fill them out and return them. You can then use the information to split up groups into appropriate skill levels or just for general content planning for the session. I have also included a Feedback form that can be used to hand out after the session. They are in Word format so that you can easily remove or add any of the skills. I have used these for corporate groups and community groups successfully.

This resource is for those that are new to Microsoft Excel and want to quickly learn and practice using calculations in Excel. The spreadsheet has a number of different sheets within it that have clear instructions and practice exercises to use for yourself or your learners to quickly master basic concepts. I have used this to teach students and workplace learners with much success. Covers addition, subtraction, multiplication and division on sheet 1. Sheet 2 has Autosum and subsequent sheets practice using these with common spreadsheets such as invoices and profit and loss scenarios. Simply give learners a copy of this spreadsheet and work through together or let them try by themselves. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This 4 page document provides a step by step process that will enable you to create a form for others to fill out online. This creates a very professional and easy way to have people fill out information required.

This resource is presented as a PowerPoint with full notes on each slide. It has been created as a training resource for teachers. It also includes practical exercises and activities that showcase how to use the apps for educational purposes. It is very graphic and covers the following apps that are suitable for primary and below level: Pic Collage (makes collages out of photos and pictures) Book Creator (create stories) iBooks – viewing books Puppet Pals (animation / recording) Popplet (mind mapping) Showme (Interactive Whiteboard) Most apps are easy to use. It’s Using apps effectively and with purpose that is the crucial step.

This resource is a step by step training manual with screen shots and exercises for learners to complete. Attached are exercises to complete. There is also a short cut keys summary at the back of the manual that is really handy to print out and keep by the computer for easy reference.

This training manual lists all the steps required to create, edit and delete headers and footers in Microsoft Word. It is set out step by step with lots of graphics to make it easy to follow. Essential skills if you are working with documents that are over 2 pages long. I have included both a Word and pdf document for editing and printing as required.

This training course was created for users to get started with the iPad at work. Step by step easy guide with lots of graphics. The learning objectives are below:  Become familiar with using the Calendar App to make scheduling appointments easier  Comfortable with using the Reminders app  Able to evaluate and download apps in relation to your work  Able to set up and use Dropbox to share files and photos between your PC and iPad  Familiar with apps to use with Microsoft Office  Able to view and navigate Powerpoint Presentations on the iPad  Able to work with PDF files and iBooks