We supply work, teaching resources, guideline notes for assignments, checklists, worksheets, and PowerPoints for BTEC Business Studies Levels 1, 2 & 3 and GCSE Business.

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pptx, 614.97 KB
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docx, 75.31 KB
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pptx, 64.26 KB
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docx, 75.31 KB
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pptx, 2.76 MB
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pptx, 2.67 MB
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docx, 23.19 KB
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docx, 21.92 KB

BTEC Business Level 3 - Unit 14 - Investigating Customer Service

Learning aim A: Explore how effective customer service contributes to
business success

Learning aim B: Investigate the methods used to improve customer service
in a business

Documents included are as follows:

  1. Learning Aims A & B Powerpoints
  2. BTEC Authorised Assignments Briefs 1 & 2
  3. Assignment Writing Frames/Guidelines
  4. Starter Activities with Worksheets

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£4.99