docx, 13.86 KB
docx, 13.86 KB
ppsx, 21.2 MB
ppsx, 21.2 MB
docx, 78.06 KB
docx, 78.06 KB

**Business Communications - 28 Slides, Lesson Plan & Script for Activity
**

  • Why it is important to communicate effectively in a work environment.
  • Positive and Negative facial expressions
  • Positive and Negative body language
  • Stop fidgeting – How to minimise body movement in business presentation.
  • Being aware of how your communication affects others.
  • Is that suit creased? Dressing for the part.
  • How communication differs but is also the same in meetings, one to one sessions and when doing presentations.
  • How to deal with negative responses and turn them into positive ones.

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