docx, 17.97 KB
docx, 17.97 KB
pptx, 1.29 MB
pptx, 1.29 MB
docx, 31.69 KB
docx, 31.69 KB
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docx, 16.3 KB
pptx, 567.38 KB
pptx, 567.38 KB
docx, 16.96 KB
docx, 16.96 KB
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docx, 14.51 KB
docx, 15.46 KB
docx, 15.46 KB
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docx, 16.78 KB

This resource is aimed at Year 2 students specializing as in Leadership and Management.

The resource covers Performance Outcome 3 for the following knowledge areas;
1.2 8 Emotional intelligence.
1.2 9 How to use emotional intelligence and conflict management techniques to manage stakeholder relationships. Range: Conflict management - positive conflict resolution.

Additionally the following practical skills are developed:
3.5 Develops own emotional intelligence.

The resource contains;
5 x Presentations (Approx 6 hours of teaching / learning)
Student activities built into the lessons
Scenarios for application of learning
Homework tasks

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