Unit 1: Understanding Customer Service in the Retail Sector Unit 2: Understanding the Retail Selling Process Unit 3: Understanding how individuals and teams contribute to the effectiveness of a retail business Unit 4: Understanding how a Retail Business Maintains Health and Safety on its Premises Unit 5: Understanding Retail Consumer Law Unit 6: Understanding Security And Loss Prevention In A Retail Business Unit 8: Understanding the control, receipt and storage of stock in a retail business Unit 9:Understanding visual merchandising for retail business Unit 29: Understanding how the smooth operation of a payment point is maintained Please note these resource are for the Online assessment units, in order to achieve the Diploma the learners are required to complete portfolio based assessment packs. Please see the specification for further details.

Unit 1: Understanding Customer Service in the Retail Sector Unit 2: Understanding the Retail Selling Process Unit 3: Understanding how individuals and teams contribute to the effectiveness of a retail business Unit 4: Understanding how a Retail Business Maintains Health and Safety on its Premises Unit 5: Understanding Retail Consumer Law Unit 6 : Understanding Security And Loss Prevention In A Retail Business All work sheets that cover all criteria for the BTEC Certificate in Retail Knowledge Lv2 including some multiple choice practice questions.

Unit 1: Understanding Customer Service in the Retail Sector Unit 4: Understanding how a Retail Business Maintains Health and Safety on its Premises Unit 5: Understanding Retail Consumer Law Unit 6 : Understanding Security And Loss Prevention In A Retail Business Worksheets including practice multiple choice questions. Covers all criteria set for the award qualification.

Unit 29 - Understanding how the Smooth Operation of a Payment Point is Maintained These worksheets cover all criteria for unit 29 and also include multiple choice questions that will prepare students taking the online assessment.

Unit 9 - Understanding Visual Merchandising for Retail Business These worksheets cover all criteria for unit 9 and also include multiple choice questions that will prepare students taking the online assessment.

Unit 8 - Understanding the Control, Receipt and Storage of Stock in a Retail Business These worksheets cover all criteria for unit 8 and also include multiple choice questions that will prepare students taking the online assessment.

Unit 6 - Understanding Security and Loss Prevention in a Retail Business These worksheets cover all criteria for unit 6 and also include multiple choice questions that will prepare students taking the online assessment.

Unit 5 - Understanding Retail Consumer Law These worksheets cover all criteria for unit 5 and also include multiple choice questions that will prepare students taking the online assessment.

Unit 4 - Understanding how a Retail Business Maintains Health and Safety on its Premises This is unit 4 of BTEC lv2 retail knowledge. These worksheets meet all criteria for unit 4 and will help prepare students when taking the online assessment. The worksheets also include multiple choice questions.

Unit 3 - Understanding how Individuals and Teams Contribute to the Effectiveness of a Retail Business This is unit 3 of BTEC lv2 retail knowledge. These worksheets meet all criteria for unit 3 and will help prepare students when taking the online assessment. The worksheets also include multiple choice questions.

Unit 2 - Understanding the Retail Selling Process. Unit 2 of BTEC lv2 retail knowledge. These worksheets meet all criteria for unit 2 and will help prepare students when taking the online assessment. The worksheets also include multiple choice questions.

Unit 1 - Understanding Customer Service in the Retail Sector. These worksheets will help prepare students taking the online assessments for the BTEC Level 2 Retail knowledge course. They cover all criteria for unit 1 and include multiple choice questions.

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