A guide to selecting the best safeguarding software for schools

Safeguarding software is an essential tool for schools to help manage and address safeguarding concerns. Such tools help schools with recording and monitoring concerns, offers centralised management, improved communication and encourages early identification and intervention.  

However, it can be difficult to know which software is best, and what factors you should consider when researching software. In this article, we take you through the benefits of using safeguarding software as well as outlining some of the key features to look out for. 

Why your school needs safeguarding software 

Safeguarding software can be a real game-changer. When implemented properly, it can support and strengthen your efforts to create a safe school environment. Such software is crafted to complement existing safeguarding policies in schools but also help to streamline processes and improve effectiveness.  

Here are just a few benefits of using safeguarding software: 

• Spot risks early – easily identify trends and patterns early so you can address issues before they escalate 

• Streamlined reporting – helping to simplify the process of reporting concerns 

• Secure storage – making the storage of confidential and sensitive information more secure  and GDPR compliant 

• Increased accountability – providing a clear audit trail of actions taken and tamper-proof 

• Better communication – facilitating better communication and collaboration between school staff, improving efficiencies and reducing admin

Types of safeguarding software 

Typically, safeguarding software comprises a range of digital tools and systems that are designed to enhance the safety and wellbeing of students. Here are some of the common types of safeguarding software – note that some software companies will include multiple of the below features: 

• Case management – a safeguarding recording system. This serves as a centralised information hub and secure place for storing safeguarding data. 

• Student reporting – empowering students to anonymously report concerns or incidents, as well as sharing information about their wellbeing 

• Teacher training – platforms that offer safeguarding training for teachers and school staff 

• Content monitoring – designed to monitor student device usage, identifying any potential risks or concerns and facilitating necessary interventions 

• Content filtering – filtering tools that enable schools to control access to inappropriate or harmful content 

What you need to consider when choosing safeguarding software 

Each safeguarding system has its own features and benefits, but at the heart of it, you need to consider a few core factors to determine which software is right for your school.  

Access 

You need to consider who needs to use the software, when and where.  

• Is the software for teachers? Leaders? Can students also use it? 

• Will it be available on personal devices or through authorised devices? 

• How will you ensure that only authorised individuals can access the software? 

• How will you ensure that only authorised individuals can access specific information? 

Look for software that allows you to choose the levels of access required for your school needs.  

Security 

When evaluating suppliers, look for those with security deeply embedded in their culture — backed by a dedicated team and clear investment. Any safeguarding software you consider should align with data protection policies and demonstrate strong, transparent security practices.

Integration 

Do you need your safeguarding system to integrate with other systems? Such integrations can provide a seamless and uncomplicated user experience that paints a bigger picture of a child’s overall welfare.  

Customisation 

Most safeguarding tools will offer an “off-the-shelf" basic product with the option of add-on modules to better meet the needs of your school. Weigh up the differences between the standard offering and the add-on modules. 

Reporting and document management 

Think about the kinds of reports you need to produce to help monitor and track the progress of cases. Does the software you’re considering meet these needs? You should also consider document management and storage as part of this – does the software allow for easy access and management of key documents such as risk assessments, training records.  

Affordability and scalability 

Price is naturally a key consideration when choosing safeguarding software, but you also need to look beyond the base price. Many types of software use a licence per user system, meaning that you would be charged extra for additional users. Determine the pricing structure before committing. On the same note, the system needs to be scalable and flexible to meeting ongoing needs – you don’t want your system to be outdated in 6-12 months. 

Commitment to product development and innovation 

Does the software provider have a commitment to product development and innovation, or will the software remain stagnant for the foreseeable future? A level of development and innovation may add additional value to the base investment.  

Introducing Tes MyConcern 

MyConcern is a secure safeguarding software that combines all the essential safeguarding tools you need in one easy-to-use platform. It simplifies record-keeping and case management for student concerns and staff allegations and supports anonymous reporting, giving you a clear and complete picture of student safety in your school or trust. 

•  Secure safeguarding reporting 

• Customised reports 

• Automated chronologies 

• Spot risks early 

• Encourage open reporting 

• Easily manage staff allegations 

• Secure information sharing 

• MIS integrations