pdf, 140.27 KB
pdf, 140.27 KB

Over 20 templates to help your BTEC Sport students organise their thoughts when making recommendations about how the business in Unit 22 can develop and market itself.

Use these templates to show your students exactly how to write high scoring responses to activity three in the Unit 22 assessment.

Templates included:

Customer Needs

  • How to improve customer service and communication with customers
  • How to implement a customer feedback system
  • How to use technology to improve customer relations
  • How to personalise customer service
  • How to improve feedback from customers
  • How to improve the online customer experience of using the business website
  • How to implement a campaign of special offers, such as promotions, loyalty card schemes and membership discounts
  • How to build an extension on the premises to increase the business offering.

Trends In The Industry

  • How to recognise trends in the sport and active leisure industry
  • How to market a business in the sport and active leisure industry
  • How to target specific groups in your business
  • How to use social media to market and develop a business in the sport and active leisure industry

Needs Of The Business

  • How to employ more staff in the business
  • How to increase the products and services a business offers
  • How to create a sustainable business in the sport and active leisure industry
  • How to ensure your staff are trained in child protection, health and safety, and other legal requirements
  • How to improve and develop facilities and equipment in your business
  • How to reduce costs in a business in the sport and active leisure industry
  • How to make a profitable business in the sport and active leisure
  • How to diversify the products and services of a business in the sport and active leisure
  • How to source and sell merchandise in a sport and active leisure business

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