1.2.1 Customer needs GCSE Business Studies

In this PowerPoint presentation I cover:

dentifying and understanding customer needs:
● what customer needs are: price, quality, choice, convenience
● the importance of identifying and understanding
customers: generating sales, business survival.

There are also 3 exam style questions to help student prepare for the exam.

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  • 1.2.1-Customer-needs.pptx

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Created: Oct 29, 2018

Updated: Mar 5, 2019

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