Customer Service Exceptional Skills Bundle

This bundle has some great activities for introducing customer service skills to learners. It includes:
- 30 Slide Customer Service Powerpoint
- Customer Service Skills Worksheets and Activities
- Telephone etiquette Roleplay cards with message template
- Complaint resolution using the TACTICS method

Files have been provided in both pdf and editable versions.


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Created: Sep 6, 2017

Updated: Oct 13, 2018

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