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Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.

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Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.
CV Templates
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CV Templates

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This resource contains two CV templates that you can fill in with your own information. The CV's are formatted and have space for you to type in your specific information. There are prompts to help you with this. They are standard CV's and it will generally be up to personal preference as to which one you will choose to use. It would be useful to have basic word skills to work with the documents. Delete any information not required by selecting and using the Delete key. Remember a hard page break is Ctrl Enter. Use this instead of just continually using the enter key as this can muck up formatting.
Excel Pivot Table Exercise / Task
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Excel Pivot Table Exercise / Task

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This resource has been developed as a practice Exercise for learners who have been introduced to Pivot Tables in Excel. It is a practical task that can be undertaken in teams, pairs or individually. It includes a set of data that needs to be analysed. Learners are required to brainstorm questions that a Sales Manager would need to know about the transactional data. They then create pivot tables based on the questions. There is a second spreadsheet that contains 8 sample questions and pivot tables that relate to the questions. This activity has been well received in my classroom of adult learners. They become very engaged in the process and develop a better understanding of the use of pivot tables.
Canva - Create a Resume / CV Assignment for Students
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Canva - Create a Resume / CV Assignment for Students

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Students love using Canva and this fun lesson will keep them engaged and busy whilst working on creating a Resume / CV. This is a no prep assignment. In this digital age, a well-designed CV is essential for standing out in the job market. In this lesson, your students will learn how to create a professional-looking CV using Canva, a user-friendly graphic design platform. They will go through the process of selecting a template, customizing text, font, and images, and formatting their CV to showcase their skills and experience. This lesson includes a grading rubric to evaluate their final product, making it an excellent assignment for your students to demonstrate their learning and skills. By the end of the lesson, your students will have a high-quality CV that they can use to apply for jobs and internships. Suitable for high school and college students, this lesson is a great addition to any career development or digital literacy curriculum. Just deliver the pdf with instructions, shortcuts keys and examples to them either electronically or by print. You will need an internet connect so that students can use the Free or Education account in Canva to complete this lesson. If you have any questions about this resource please contact me at resourcecreator1@gmail.com.
Six Thinking Hats Edward de Bono PowerPoint presentation - no prep
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Six Thinking Hats Edward de Bono PowerPoint presentation - no prep

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Are you searching for a comprehensive and engaging resource to teach critical thinking, problem-solving, and creative decision-making to your high school students? This professionally crafted Six Thinking Hats PowerPoint Presentation is a must-have addition to your classroom toolkit. Key Features: **Interactive Learning: **This PowerPoint presentation is designed to actively engage your students in exploring Edward de Bono’s Six Thinking Hats method. From thought-provoking discussions to real-world problem-solving scenarios, your classroom will be abuzz with creativity and structured thinking. Diverse Thinking Styles: We cover each thinking hat – White, Red, Black, Yellow, Green, and Blue – with clear explanations and practical examples, to help students grasp the power of different thinking styles. Preparation for Future Success: Equip your students with a skill set that extends beyond the classroom. The Six Thinking Hats are highly regarded in business, science, and other professional fields. Your students will graduate with a valuable problem-solving tool in their arsenal. Teacher’s Notes Included: You’ll receive teacher’s notes with each slide (in the notes area), providing tips, activity suggestions, and answers to questions, making it easy to guide your class effectively. Ready to Use: No need to spend hours creating materials. Simply download, customize to suit your classroom style if desired, and start teaching! Flexible and Versatile: Whether you teach history, science, English, or any other subject, the Six Thinking Hats can be applied across disciplines, making it an adaptable resource for teachers of various subjects. Engage and Empower: Empower your students to think critically, work collaboratively, and make informed decisions, setting them up for success in academics and beyond. If you have any questions about this resource please contact me at resourcecreator1@gmail.com.
Communication skills in the Workplace Bundle
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Communication skills in the Workplace Bundle

14 Resources
Your students will find these lessons engaging, fun and interactive. This bundle contains essential communications skills for the workplace and classroom. Worksheets, activities and Powerpoint Presentations that are fully editable. Included: Active Listening Assertive Communication Complaint Resolution Conflict Management Styles Customer Service Skills Worksheet Feedback model Giving verbal instructions Goal Setting H&S Values Time Management Teamwork No preparation is required.
Canva - how to create a logo with a transparent background
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Canva - how to create a logo with a transparent background

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Canva is an excellent, free, design tool that can save us time and money. It makes sense to use this instead of paying for expensive designers. This step by step guide addresses the problem of not being able to create a transparent background logo in Canva (without paying). When the background is white or doesn’t match your document, it ends up looking unprofessional. Solution:  The logo is created in Canva.  Once created and saved, we use a separate website to make the white background transparent.  It can then be used for multiple documents with ease and have that professional look to it.
Customer Service Skills Worksheets and Activities
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Customer Service Skills Worksheets and Activities

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These worksheets are an excellent way to start learners thinking about customer service and the role it plays in the business. They contain definitions and brainstorming activities as well as written work activities that capture personal experience with thought provoking questions. They lead up to providing good examples to produce roleplays with. Additionally there is a self analysis survey for learners to complete. It is titled 'Customer Service Self analysis for your and your centre' (Daycare) I have used these resources when teaching early childhood educators, retail staff and other service industries. The resource includes answers and are available in both pdf and .doc format for editing purposes if required. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Time Management - PowerPoint and Worksheets - no prep - editable
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Time Management - PowerPoint and Worksheets - no prep - editable

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This resources is for anyone in the education sector or business that wants to learn how to manage and prioritise their time more effectively. The resource contains a powerpoint presentation and word documents that can be used as handouts for learners. The powerpoint presentation has a notes section that is part of the overall lesson plan. It suggests activities for learners so that the presentation is interactive and engaging. The two word documents are activities for learners to participate in as part of the overall lesson. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Canva - Create an Infographic Student Assignment
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Canva - Create an Infographic Student Assignment

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Looking for a fun and engaging way to teach your students about infographics? This Infographic assignment is the perfect solution! Your students will learn how to use Canva to create a visually appealing and informative infographic on a subject of their choice. This assignment comes with a comprehensive grading rubric, which ensures that your students’ work will be evaluated fairly and accurately. Additionally, the included instructions guide students through the process of researching, designing, and creating their infographic, ensuring a great result. Whether you’re a technology or graphic design teacher, or just looking for a fun project to keep your students engaged, this Infographic assignment is sure to be a hit! With a maximum score of 25 points, your students will have the opportunity to demonstrate their understanding of infographic design, as well as their ability to effectively communicate information through visual aids. Add this Infographic assignment to your cart today and give your students a chance to showcase their creativity and skills! Included: Student Assignment in pdf (planner, instructions, shortcut keys, examples) Grading rubric provide in word and pdf Planner provided in pdf Just deliver the pdf with instructions, shortcuts keys and examples to them either electronically or by print. You will need an internet connect so that students can use the Free or Education account in Canva to complete this lesson.
Customer Service Exceptional Skills Bundle
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Customer Service Exceptional Skills Bundle

5 Resources
This bundle has some great activities for introducing customer service skills to learners. It includes: - 30 Slide Customer Service Powerpoint - Customer Service Skills Worksheets and Activities - Telephone etiquette Roleplay cards with message template - Complaint resolution using the TACTICS method Files have been provided in both pdf and editable versions.
Telephone Etiquette Lesson PowerPoint and Activities
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Telephone Etiquette Lesson PowerPoint and Activities

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This lesson on Phone Etiquette is an essential life skill that will particularly suit students training for the workplace, office and business administration. Telephone skills, using manners and correct phrases to communicate is an essential part of Customer Service training. Students will learn to engage with Business Customers on the telephone in a friendly, polite and professional manner. They will also learn appropriate language to use with customers through practice, correct vocabulary and role-play. This product is fully editable and is provided in the following formats: PowerPoint, word and pdf. It contains, a PowerPoint presentation, teacher notes, paper based quiz, roleplay cards and message pad template. Agenda for Lesson: The 7 P’s of Call Handling Excellence Polite phrases to use within your telephone conversations Telephone Etiquette Quiz Roleplay Activities
Job Interview Skills PowerPoint Training Presentation complete lesson with tasks
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Job Interview Skills PowerPoint Training Presentation complete lesson with tasks

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This 46 slide presentation is a complete lesson that shows learners how to conduct themselves, prepare for and complete a job interview. It addresses questions that will arise during an interview and suggested responses. It is interactive in that there are tasks for learners to complete in pairs and groups. The lesson concludes with mock interview practice by participants. It is provided in a ppt editable version and a pdf. Topics Covered: Sharing Experiences Types of Interviews Stages of an effective interview The PAR technique Body Language Three most feared Questions Practice a Mock Interview ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Microsoft Excel for Beginners Workbook and Tasks
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Microsoft Excel for Beginners Workbook and Tasks

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This resource contains training manuals and associated files that are suitable for new Excel users and those that want a refresher. It contains information on basic spreadsheet setup, basic formula, creating charts, formatting and much more. Included within the workbook are instructions, a crossword for Excel Vocabulary and exercises. This is a 38 page workbook. The step by step training manual has exercises that students can bring up on their computer to easily practice the skills demonstrated. It can be run as a workshop or stand alone resource to work through individually. A sample file has now been included for students to work through in Excel format. A full list of shortcut keys is also included at the back of the workbook. Files are provided in both pdf and word format for editing. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Customer Service Skills  - Powerpoint Presentation - Comprehensive Lesson
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Customer Service Skills - Powerpoint Presentation - Comprehensive Lesson

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This resource is an interactive PowerPoint presentation (30 slides) that focuses on Customer Service Skills in the workplace. It is a ready to teach package. Also included is a teachers / facilitators document with notes next to slides that has answers and suggested activities while working through the presentation. It is provided in both pdf , ppt, and word format for editing if required. The lesson contains the following topics: Customer Service Definition Poor vs Exceptional Service Why Exceptional Service is Important Practical Tips to Provide an Exceptional Customer Service Experience Scenario based role play activities – good and bad examples from You tube clips ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Teamwork - Collaborate within a team or group to meet an objective
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Teamwork - Collaborate within a team or group to meet an objective

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Do your students need to work as a team or group to meet an objective? Learning to work as a team is an important life skill that your students need to master for in the workplace and classroom. Working in groups and collaborating on problems and projects is all part of cooperative learning. This packet contains a professional PowerPoint presentation that should be viewed before teams take on a project of any sort or size. It comes with a revisions worksheet (with answers provided), and Teacher Notes (that can be used as a lesson plan). It is presented in word, pdf and ppt format and is fully editable. The following topics are covered: Qualities of an effective Team Member Skills required to work in a Team Making Decisions as a Team Defining Objectives using Smart Goals Roles and Responsibilities Expected Behaviours and Attitudes Bruce Tuckman Model for Team Collaboration Revision exercise - worksheet with answers Team Challenge If you have any questions about this resource please contact me at resourcecreator1@gmail.com. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Customer Service Bundle
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Customer Service Bundle

3 Resources
This Customer Service bundle includes Phone Etiquette, Complaint Resolution and general customer service skills that are important for the workplace. This product is fully editable and is provided in the following formats: PowerPoint, word and pdf. It contains, PowerPoint presentations, teacher notes, paper based quiz, roleplay cards and message pad template. Topics Included: Customer Service Definition Poor vs Exceptional Service Why Exceptional Service is Important Practical Tips to Provide an Exceptional Customer Service Experience Scenario based role play activities – good and bad examples from You tube clips The 7 P’s of Call Handling Excellence Polite phrases to use within your telephone conversations Telephone Etiquette Quiz Roleplay Activities Customer Complaints resolution (TACTICS)
Writing a Standard Operating Procedure Lesson (SOPs)
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Writing a Standard Operating Procedure Lesson (SOPs)

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Use this resource to introduce learners to the basics of writing a standard operating procedure for the workplace. This can also be used for Workplace Instructions. It contains a worksheet with definitions and top tips to write an effective procedure and a template for learners to use to write their procedure. It is available in both word and pdf format so that changes can be made if required.
Listening and Speaking Game ESOL
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Listening and Speaking Game ESOL

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This game can be used for ESOL learners to practice their speaking and listening in a fun way. It is similar to snakes and ladders. You use a dice and a board and play in teams. You can print this sheet out and laminate it if you like to keep it clean and readily available for repeated use. I have left it in a Word document so that you can edit it and change some of the topics to make it relevant to what you are teaching.
Adding and Subtracting Time - Powerpoint that shows how to do this
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Adding and Subtracting Time - Powerpoint that shows how to do this

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This resource is a powerpoint presentation that shows how to add and subtract time using simple maths rules. It has an example of an easy and more challenging task. I use this in the workplace with groups of learners when practicing filling out timesheets. They can follow the examples given with answers and then create their own examples to test each other on.
15 Free Christmas Photos
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15 Free Christmas Photos

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This is a small collection of Christmas Photos (15) that can be used within your products, as Xmas cards, for backgrounds or for any other use you can think of. These photos are royalty free and may be used for personal and commercial use. They may not be resold in their current state. I do not require attribution.